Job Description

Salary: 70,000 - 75,000
The Stop Community Food Centre Internal/External Job Posting Human Resources Manager / HR Manager
Full-time, Permanent Location: Toronto, ONTARIO Human Resources Manager We are looking for a Human Resources Manager to join our passionate and dedicated team. This is a great opportunity to help define the culture at The Stop and to foster a workplace where trust and passion are present in all we do. The Human Resources Manager will play a key role in implementing people practices to support our strategic vision and goals and reinforce our mission to increase access to healthy food in a manner that maintains dignity, builds health and community, and challenges inequality. ABOUT THE STOP: From our origins as one of Canada\'s first food banks in the 1980\'s, The Stop has blossomed into a thriving community hub where neighbours participate in a broad range of programs that provide healthy food, foster social connections, build food skills, and promote civic engagement. We believe that nutritious, sustainable, and culturally appropriate food is a human right for all. At The Stop, we hire people who are passionate, dedicated and love what they do. We have a mindset of community support and a culture of collaboration, passion and dedication. Our goal is to deliver, both to our community and to our employees. We are excited to foster an environment that allows people to meet challenges and provides the opportunity to make an impact on the community within which we operate. THE OPPORTUNITY: In this role, you will report to the Executive Director.

During the initial 18-24 months in the role, you will have dotted-line accountability to a senior HR executive who supports the organization in a consulting capacity. This structure is intended to provide an opportunity to provide you with HR specific mentorship and development while you focus on critical initial priorities. The vision for your growth in this role will be that, as you gain experience and progress the function, the role will progress to a Director level within approximately 3-5 years. An ideal candidate for this role is someone who is passionate about the work that we do and who can help tap into the passion of our employees. They will possess a strong foundational knowledge of Human Resources but know there is more to learn. They are mature in that they can hold confidences, relate well with team members of all levels (including executive and board positions), yet remain relatable and affable. CORE RESPONSIBILITIES: Fostering a great company culture

• Works collectively with the leadership team, the Human Resources consultant and the Board\'s HR Committee to help define key elements of the company culture.
• Seeks opportunities to enhance the current culture through the development of an action plan to bridge the gap between current state and desired state.
• Ensures alignment of company culture within all HR policies, programs and processes and throughout the organization.

Enabling team capabilities through training and on-going performance management

• Implements and manages on an on-going basis, a performance management program that motivates team members to achieve their highest-quality work.
• Establishes on-going learning and development opportunities within the organization, including training for: on-the-job skills, leadership capabilities, and competency development.
• Develops a career path/succession planning model to help retain high potential, high performing team members.

Supporting the hiring and on-boarding of new hires

• Implements the full cycle talent acquisition process and recruitment practices that allow for the strategic expansion of our team.
• Supports hiring managers with recruitment and selection efforts, ensuring job vacancies are filled with qualified candidates in a reasonable timeframe.
• Creates candidate attraction strategies to attract exceptional talent to The Stop.
• Facilitates the onboarding process for new hires, ensuring a smooth and effective process.

Creating strong employee and labour relations

• Develops a positive working relationship with union officials in order to resolve disagreements that may occur with respect to the application of bargaining agreement provisions and to facilitate change or implement continuous improvement initiatives to achieve company goals.
• Handles grievances, conducts research, negotiates solutions, communicates responses, and prepares for arbitration hearings. Administers the terms of the Collective Bargaining agreement.
• Advises management in the interpretation of the Collective Agreements so that the terms are administered fairly, consistently and pragmatically, promoting a positive culture for union/management relations.

Promoting equity, diversity and inclusion (EDI) throughout the organization

• Supports a culture of EDI by ensuring HR and company practices and policies are equitable and inclusive, educating team members and managers on EDI best practice.
• Leads the organization\'s EDI committee.

Ensuring accuracy, fairness and compliance within HR administrative practices

• Administers the company benefit plans, working with organization vendors to ensure competitive plan designs and cost-effective rates and answering any questions from employees.
• Manages all compensation increase requirements outlined within the Collective Agreement and implements compensation plans and practices for non-unionized team members.
• Creates HR processes and protocols to ensure statutory compliance, efficiency and best practice within the function.
• Manages the integrity of the HRIS data, maintaining accurate and up-to-date employee records.
• Tracks HR metrics to measure, analyze and infer decisions from company HR trends.

QUALIFICATIONS:

• Bachelor\'s Degree and/or college diploma in Human Resources Management (or equivalent combination of education and relevant experience in business). CHRP designation would be an asset.
• 3-5 years progressive HR experience, including:
  • Experience working within a unionized labour environment (including management of grievances, dispute resolution and interpreting and communicating a Collective Bargaining Agreement); and

• Implementing programs and furthering a meaningful company culture.

• Well-developed decision making, prioritization and problem-solving skills.
• Organized self-starter who sets priorities and drives deliverables for a wide variety of tasks with a high level of accountability.
• Exceptional interpersonal and relationship-building capability \xe2\x80\x93 ability to influence.
• Strong cultural sensitivity and alignment with the organization\'s culture.
• Experience with and commitment to Equity, Diversity and Inclusion.
• Excellent communications (verbal and written) and presentation skills.
• Results-oriented with high energy, takes accountability for their work.
• Strong proficiency in MS Office Suite, Word, Excel, Outlook and data analytics.
• Proven ability to handle confidential material appropriately.
• Experience working in a not-for-profit environment is considered an asset.

Additional Qualifications: Though not mandatory, priority will be given to candidate\'s who have demonstrated experience in Compliance and Health and Safety, including:

• Implementing and monitoring all Health & Safety related requirements, ensuring a safe and incident free workplace.
• Managing any worker\'s compensation claims.

Hours: 37.5 hours/week (Permanent/Full-time) Hiring Range: $70,000 - $75,000 + comprehensive benefits Start Date: Immediate We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply. If you are doubting that you have all of the skills and qualifications outlined within this posting, we encourage you to apply anyway. You may have skills or experience that are relevant that we didn\'t previously consider. Interested candidates should submit a cover letter and r\xc3\xa9sum\xc3\xa9 using the Bamboo submission tab. The position will remain open until filled. Applications will be reviewed as they are received and selected individuals will be invited first to participate in a video or telephone interview and then, if successful, in one or two in-person interviews. We may seek further assessment of your skills through your completed response to a relevant case study. In our commitment to being an equal opportunity employer, we are happy to provide reasonable accommodations for the role and within the interview process. If you require any accommodations during this process, please don\'t hesitate to reach out.