Job Description

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Duties/Responsibilities:

• Performs customer service functions by answering employee requests and questions.
• Verifies work authorization documentation and maintains work authorization files.
• Submits online investigation requests and assists with new-employee background checks.
• Reconciles benefits statements.
• Administers health and welfare plans, including enrollments, changes and terminations. Processes required documents through payroll and insurance providers to ensure accurate record-keeping and proper deductions.
• Conducts audits of payroll, benefits or other Talent & Culture programs and recommends corrective action.
• Assists with processing of terminations.
• Assists with the preparation of the performance review process.
• Assists with recruitment and interview process. Tracks status of candidates in HRIS and responds with follow-up letters at the end of the recruiting process.
• Schedules meetings and interviews as requested by the director of Talent & Culture.
• Makes photocopies; mails, scans and emails documents; and performs other clerical functions.
• Files documents into appropriate employee files.
• Assists or prepares correspondence as requested.
• Prepares new-employee files.
• Processes mail.
• Performs other related duties as assigned.

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Working understanding of Talent & Culture principles, practices and procedures.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.

• College degree in human resources or related field and/or equivalent experience.
• At least one year related experience required.
• SHRM-CP credential preferred.

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.