The Human Resources Manager reports to the Director of Operations or Designate and supports the overall HR functions within the branch setting in collaboration with the assigned National Development Centre HR Business Partner.
DUTIES AND RESPONSIBILITIES
\xc2\xb7 Handle all telephone and written inquiries relating to Field employees HR queries as requested, and in keeping Bayshore National policies.
\xc2\xb7 Support recruitment with the Hiring and onboarding processes as per Bayshore policies and procedures and as such:
administer and evaluate skills tests, complete reference checks, and arrange for police security clearances as required
\xc2\xb7 Initiate and follow through with the electronic onboarding process for successful candidates
\xc2\xb7 Arrange Information Sessions and organize orientation for selected candidates
\xc2\xb7 Assist with the recruitment and selection of Administrative and/or Supervisory employees as requested by the Director of Operations.
\xc2\xb7 Conduct specific HR related items of the Information Session, (including H&S, payroll process etc.); prepare photo identification cards for Field employees.
\xc2\xb7 Maintain electronic employee HR files such that all required documentation, including copies of current professional registration, probationary and annual performance reviews, supervisory reports and continuing education documentation are included.
\xc2\xb7 Maintain past employee HR files in conjunction with the immediate supervisor and ensure that final performance reviews and/or exit interviews are included.
\xc2\xb7 Coordinate or delegate and follow through with employee engagement activities for branch and field employees.
\xc2\xb7 Manage the benefits program for employees \xe2\x80\x93 probation, arrears and LOA reports, change forms
\xc2\xb7 Conducts and/or participates in branch and committees as designated by the Director of Operations
\xc2\xb7 Maintains branch specific forms and policies where applicable.
\xc2\xb7 Works in collaboration with the Client Service Coordinators / Team Leads to ensure field employees are working the hours of choice
\xc2\xb7 Provides employees with Employment Letters as requested.
\xc2\xb7 Participate in or lead the Health and Safety Program as directed by the immediate supervisor.
\xc2\xb7 Handle all payroll and benefits-related inquiries and assist employees to complete forms.
\xc2\xb7 Handle all external requests for reference checks and verification of employment; refer difficult situations to the Director of Operations or Designate.
\xc2\xb7 Manage Workers Compensation claims documentation including filing reports, follow-up activities; participate in the development of modified work programs as requested.
\xc2\xb7 Maintain current knowledge of provincial legislation relating to Employment Standards, Human Rights, Workplace Health and Safety, and Labour laws; assist to handle real or suspected violations of legislated requirements.
\xc2\xb7 Assist with discipline and counseling of employees as requested.
\xc2\xb7 Develop and participate in ongoing internal and/or external continuing education activities.
\xc2\xb7 Participate in quality activities and continuous improvement initiatives in keeping with the company\xe2\x80\x99s Quality Management System.
\xc2\xb7 Participates in proactive Health & Safety activities while performing all duties. Is responsible to notify immediate Supervisor of any Health & Safety risks or concerns.
\xc2\xb7 Maintains confidentiality of client and corporate information and discusses same only with appropriate Bayshore personnel.
\xc2\xb7 Supports the Director of Operations with Office Operations.
\xc2\xb7 Participate in ongoing internal and/or external continuing education activities
\xc2\xb7 Adhere to Bayshore Policies and Procedures.
\xc2\xb7 Participate in quality activities and continuous improvement initiatives in keeping with the company\'s Quality Management System
\xc2\xb7 Participates in proactive Health & Safety activities while performing all duties. Is responsible to notify immediate Supervisor of any Health & Safety risks or concerns. Responsible for completing Accident Reports for all direct reports who injure themselves on the job, within 24 hours of the incident.
\xc2\xb7 Maintains confidentiality of client and corporate information and discusses same only with appropriate Bayshore personnel
\xc2\xb7 Complete other tasks as requested
Qualifications
Education
Minimum \xe2\x80\x93 completion of a recognized Human Resources Certificate or Diploma program. Working towards CHRP designation will be considered an asset.
Experience
3-5 years of human resources experience with emphasis in the areas of full cycle recruitment, performance management and WSIB claims management.
Other Skills and Abilities
Exceptional interpersonal skills with the ability to handle difficult situations in an objective, consistent format, with excellent problem solving abilities.
Ability to work independently and as part of a team, while meeting set deadlines related to all HR functions and responsibilities
Intermediate level computer skills using MS Office applications, HRIS and ATS
Ability to operate all standard office equipment; commitment to continued learning. Fluency in written and spoken English is required
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