Job Description

Description

At Upland Software, you\'ll find smart, creative teams who love working together to deliver value for our customers, and a global culture of growth and possibility. Our operating model has always supported remote work-and as we keep growing and evolving our workplace, that won\'t change. We\'re passionate. We\'re proactive. We take pride in our work, and we love a good challenge. Sound like you?

Duties/Responsibilities:

• Oversees and maintains optimal function of the Ceridian Dayforce HRIS and Payroll platform, which may include installation, customization, development, maintenance, and upgrades to the application, system, and modules.
• Provides technical support, troubleshooting, and guidance to HRIS and Payroll users.
• Collaborate with executive leadership, HR, and accounting staff to identify system improvements and enhancements; recommends and implements solutions.
• Manages permissions, access, personalization, and similar system operations and settings for HRIS and Payroll users.
• Manager integrations with benefit providers and other third party platforms.
• Configures/programs custom functions such as workflows, automated queries, filters, macros, reports, dashboards, and maintains documentation of all changes.
• Follows established change management processes
• Compiles or assists with the acquisition of complex data reports, summaries, and logs for senior executives, HR, Accounting, and other staff.
• Serves as lead representative and liaison between HR, Accounting, information services, other stakeholders, and external vendors for HRIS and Payroll design, integration, and implementation projects.
• Ensures system compliance with SOX, data security, and privacy requirements.
• Performs other duties as required.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal and technical support skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Familiarity with human resource policies and procedures to ensure the HRIS meets organizational needs and goals.
• Familiarity with accounting policies and procedures to ensure Payroll meets organizational needs and goals.
• Ability to keep information confidential.
• Strong functional and technical understanding of at least one enterprise level HRIS product (preferably Ceridian Dayforce)
• Broad understanding of other information systems (CRM, ERP).
• Proficient with Microsoft Office Suite or related software.

Education and Experience:

• Bachelor\'s degree in Information Technology, Business Administration, or related field required.
• At least three years of experience with supporting HRIS/Payroll systems
• Ceridian Dayforce experience highly desirable.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.

Upland Software (Nasdaq: UPLD) is a leader in cloud-based tools for digital transformation. To learn more, visit www.uplandsoftware.com.

Upland Software is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected status.

Upland Software