Job Description

Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking.



Introduction: Prime Hires is seeking a skilled HR Coordinator I/ Benefits Administrator to join our client.



Contract Dates: 12 months with potential to extend or convert

Pay Rate: $21.97 per hour

Business Hours: Monday to Friday (Hybrid)





Job Responsibilities:
• Responsible for day-to-day processes in support of US benefits reimbursement programs.
• Review, validate and resolve member claim submissions.
• Point of contact for payroll-related inquiries, adjustments and audits.
• Initiate monthly funding requests to facilitate timely deposit of employee reimbursements.
• Respond to AskHR inquiries within a timely manner.
• Coordinate with outsourced benefits administration vendor to ensure member issues are addressed properly.
• Complete data reports to meet compliance requests and vendor processes.
• Support ad-hoc benefits projects as part of the Global Health and Wellbeing Team.
• Continuously improve knowledge of benefits operations and apply it to ongoing work.
• Participate in testing of process improvements and new benefit implementations before launch.




Experience & Qualification Requirements:
• Previous experience in Customer Service or Admin
• Proficient with Microsoft applications
• Experience utilizing data and researching issues
• Process management and relationship skills




Personal Attributes:
• Multitasking/ Time Management
• Attention to detail
• Communication
• Ability to work in high volume environments with the ability to prioritize tasks with competing deadlines




•••••ALL CANDIDATES MUST COMPLETE A CRIMINAL AND CREDIT CHECK AS PART OF THE APPLICATION PROCESS•••



How to Apply: If you are a motivated professional looking to contribute to a leading team, please submit your resume outlining your qualifications and experience relevant to this role. Prime Hires & the clients we represent, value diversity and are committed to creating an inclusive workplace. We invite all qualified individuals to apply.



Prime Hires & the clients we represent are equal opportunity employers, committed to diversity and inclusion. Prime Hires is a certified diverse supplier and actively seeks to foster a representative and inclusive workforce. We welcome applications from all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, Aboriginal status, or any other legally protected factors. We champion building a diverse and inclusive environment.