Job Description

Reporting to the Managing Director and Director of Property Management, the HR/Office Manager is responsible for Human Resources Management and the duties and responsibilities associated with the management of the office. The incumbent will work closely and cooperatively within the entire organization with the accounting, construction, leasing, and property management departments as a resource for each department manager. The HR/Office Manager must be highly adept in administration, be able to multi-task, have a positive attitude, be professional, and have the ability to handle themselves well in all situations. Strong written and verbal communication skills in a business environment will be critical, and proficiency in Word, Excel, and database management. JOB RESPONSIBILITIES HUMAN RESOURCES HR Strategy & Policies

• Develop, monitor, and implement HR strategies, systems, and procedures.
• Conduct an annual review of human resources policies, programs, and practices.
• Maintain and revise the company\xe2\x80\x99s handbook.
• Collaborate with the hospitality HR department for consistency and best practices.
• Make recommendations to management based on HR trends and metrics.

• Update job descriptions and job postings.
• Managing the recruitment and selection process, posting on applicable portals, reviewing resumes, performing phone screens, assisting with the interviewing process, supporting hiring managers in the decision-making process, and completing assessments and reference checks.
• Prepare offer letters and employment agreements.
• Ensure new employee onboarding and orientation.
• Maintaining personnel files, tracking probationary periods, and annual reviews.

• Oversight, coordination, and implementation of company social events and celebrations.
• Lead the social committee and manage seasonal staff events with input from others.
• Organize anniversary celebrations.
• Support department managers with employee performance and development programs and disciplinary actions.

• Support department managers with team member training and development needs.
• Ensure compliance with Employment Standards.
• Address issues, conflicts, and complaints in the workplace.
• Counsel employees and managers as needed.
• Conduct investigations and recommend solutions.
• Complete exit interviews and make recommendations for improvement based on trend analysis.

• Complete compensation reviews and make recommendations for change.
• Manages the annual compensation increase process.
• Implement and promote employee benefits; make recommendations for improvements and support the annual renewal process.

• Prepare documentation and maintain records related to hiring, transferring, promoting, and terminating.
• Maintaining company directory and other organizational charts.
• Prepare employment verification letters.
• Administer the H&S Program and complete Worksafe BC documentation.
• Maintain and update attendance and vacation records.

• Equipment and system maintenance: photocopiers, postage meters, phones, cell phones.
• Manage and review office contracts.
• Prepare and review annual office budgets.
• Coordinate office equipment staff training.
• Backup for the receptionist during breaks and vacations.
• Ensure corporate etiquette is followed

• Assist Manager, Leasing, and Business Development with marketing programs and events.
• Website maintenance and updates, blog posts, LinkedIn posts.
• Assist with the production of print ads, and banners related to corporate marketing.

• Minimum of 5 years experience in an HR generalist role.
• CPHR is considered an asset
• Strong administrative background, with advanced Microsoft Suite skills.
• Ability to build collaborative relationships at all levels of the company.
• Familiar with BC Employment Standards.
• Proficient in the use of HRIS systems. Experience with Payworks is considered an asset.
• People-oriented with excellent communication, negotiation, and presentation skills.
• Results-driven team player.
• Exercise confidentiality
• Fluent in English, both oral and written communication
• Exceptional time management and prioritizing skills
• Ability to work under pressure and handle multiple demands and competing priorities, adapt to new ideas and constant change;