Job Description

Duree de l'emploi: Permanent Langue de travail: Anglais Heures de travail: 30 to 40 hours per week Education: Experience:

Education

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Secondary (high) school graduation certificate

Work setting

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Hospitality industry Staff accommodation available Hotel, motel, resort

Tasks

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Register arriving guests and assign rooms Resolve complaints and claims Process group arrivals and departures Take, cancel and change room reservations Provide information on hotel facilities and services Provide general information about points of interest in the area Process guests' departures, calculate charges and receive payments Follow emergency and safety procedures Clerical duties (i.e. faxing, filing, photocopying) Answer telephone and relay telephone calls and messages Assist clients/guests with special needs Contact customers to deliver requested wakeup calls Perform light housekeeping and cleaning duties Provide customer service

Security and safety

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Criminal record check

Transportation/travel information

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Public transportation is available

Work conditions and physical capabilities

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Attention to detail Standing for extended periods

Personal suitability

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Client focus Dependability Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Judgement Organized Reliability Team player Resourcefulness

Experience

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1 year to less than 2 years

Health benefits

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Dental plan Health care plan Paramedical services coverage Vision care benefits

Financial benefits

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Commission Group insurance benefits Life insurance

Other benefits

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Free parking available Learning/training paid by employer Other benefits Subsidised public transportation Team building opportunities Parking available Travel insurance * Wellness program