Job Description

Front Desk Agent - Join Our Hospitality Team!

Location:

Days Inn By Wyndham Sudbury

Job Type:

Full-Time / Part-Time

Shifts:

Flexible schedule, including evenings, weekends, and holidays

About Us:

At Days Inn By Wyndham Sudbury, we pride ourselves on providing exceptional guest experiences. We are looking for a dedicated and personable

Front Desk Agent

to join our team and be the welcoming face of our hotel. If you have a passion for customer service and enjoy working in a fast-paced environment, we'd love to hear from you!

Responsibilities:

Greet and assist guests with check-in, check-out, and inquiries Handle reservations, cancellations, and modifications Provide information about hotel amenities, services, and local attractions Process payments and ensure accurate billing Address guest concerns and resolve issues promptly and professionally Maintain a clean and organized front desk area Collaborate with housekeeping and maintenance teams to ensure smooth operations

Qualifications:

Previous experience in hospitality or customer service preferred Strong communication and interpersonal skills Ability to multitask and work efficiently under pressure Proficiency in hotel management software (training provided) Basic math skills for handling payments and invoices Availability to work flexible shifts, including weekends and holidays A friendly, positive attitude with a customer-first approach

What We Offer:

Competitive wages Employee discounts on hotel stays Opportunities for career growth and advancement Supportive and friendly work environment
If you're ready to be part of a dynamic hospitality team, apply today! Send your resume and cover letter to careers@daysinnsudbury.com

Job Type: Part-time

Pay: From $17.20 per hour

Work Location: In person