Help Desk Analyst Ii
Burnaby, BC, Canada
Job Description
Senior IT Support Specialist (5+ years) with high level of knowledge in Windows / Microsoft environment required for a Engineering / Construction based company
The primary responsibility of IT Support Specialist will be to handle IT support needs of the business operations in Canada. This is a fully on site position located in Burnaby, British Columbia. There is possibility for Hybrid work of 2 to 3 days per week for the right candidate
Requirements
Must Have skills:
- 5 years of relevant work experience
- Bachelor\'s degree in computer science or information systems preferred
- Experience with Windows OS, cloud platforms like AD/O365 and Azure, HP hardware, MS Dynamics, Great Plains, Key2Act preferred.
- Maintaining local IT Infrastructure including network equipment, connectivity, servers, workstations, and other peripherals to ensure environment is fully supported.
- IT Equipment procurement, provisioning and deployment including necessary communication and coordination.
- Deploying new tools/services and managing day to day IT support requests
- Cybersecurity incident response, commutation, and coordination.
- Providing technical support assistance for all departments across multiple physical locations.
- ITIL or other standard IT support certifications is a plus
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Job Detail
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Job IdJD2149512
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:$60000 - 90000 per year
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Employment StatusPermanent
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Job LocationBurnaby, BC, Canada
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EducationNot mentioned