Job Description

In a changing world, unprecedented challenges require unmatched talent. Join one of Montreal's Top Employers in 2022. We are a dynamic and growing organization having its main establishment located in downtown Montreal and part of a leading international banking institution fully committed to building a more sustainable future. Note that the position may be in the Canadian Branch of BNP Paribas or in one of its subsidiaries based in Montreal.

The position at a glance

At BNP Paribas, we see every day as a chance to create a positive impact. We lead through our values centered on our employees, diversity, equality and inclusion.

We are looking for the Head of Location Strategy, CIB North America (NAR) with a growth mindset and hunger to take ownership of an international team and create a strong support for North American region.

In detail

In order to support the delivery of the Growth, Technology, and Sustainability (GTS) plan for the Americas and centralize core corporate functions, the Bank has created a new department, Enterprise Services (ES).

Enterprise Services team encompasses Premises, Enterprise Data Management Solutions, Group Strategic Sourcing, Third Party Management Office and Location Strategy for CIB Americas. ES aims at re-in forcing and elevating three strategic mandates for the Bank:

• The articulation of a long-term Workspace Strategy to support the implementation of Smart Working and the Americas Location Strategy
• The development of a strategic posture on Global Strategic Sourcing
• The development and strengthening of an integrated Data Management platform and associated services

The candidate will report locally to the Canada Head of Enterprise Services and regionally to the BNPP CIB NAR head of Location Strategy.

The Location Strategy team has 2 mandates:

• To provide a full service of capabilities aiming at centralizing all Organizational and footprint initiatives (Smart sourcing, Organizational efficiencies such as TOM definition,..) into one single organization to fully optimize headcount & organizational efficiencies within Americas. This first mandate is articulated around 4 pillars
• Shape the operating model vision for CIB Americas, employing an agile structure
• Support each department in assessing if any footprint or organizational Capabilities are eligible
• Execute initiatives with key experts while ensuring potential risks are identified and addressed through a combined framework and governance
• Act as single and centralized point of contact to report consistent data related to NAR footprint and efficiencies (HC & Financials)

• To provide support to the whole ES organization on process improvement, monitoring of all initiatives and savings as well as reporting to both regional and local management in line with Ambition 2025. The main objective is to contribute to the execution of the CIB Americas strategy and to manage optimization projects across the ES organization in different locations. Wil ensure the success of the creation of the ES market place.

Responsibilities

• Management of resources located in Canada to deliver services to the regional platform
• In close cooperation with the NAR head of the Location Strategy team, drives the Delivery center strategy as part of BNP Paribas ambition
• Is considered as main point of contact for the Canadian platform with the different stakeholders involved (Management, HR, Premises, Finance, and other vertical functions) for all Transformations related to Organizational changes
• Builds strategic partner relationships in the region and with peers from other region to support successful delivery of Location Strategy / TOM projects and strengthen our position in the market
• Establishes strong project governance an consulting practices
• Acts as the unique and centralized point of contact for any Location Strategy execution topics to support BNP Paribas group and the Region
• Works with BNP Paribas peers across the globe and builds strong relationships with them
• Manage Transformation Projects and Process improvement covering the following activities :

• Process assessment of identified areas in all departments, including identification of scope, roadmap, business case and risk assessment
• Work closely with sponsors, functions and all impacted teams to define best strategies and challenge them in terms of operating model, methodology, governance and planning
• Organize and lead Project and Steering Committees, including documentation and preparation meetings
• Produce project reports; request, collect, analyze, query, verify consistency and completeness and integrate weekly status reports from project work streams
• Monitor projects deliverables, timeline, risks and dependencies with project managers to ensure the completeness and adequacy of deliverables
• Monitor and report changes vs. initial target, analyze variances, report on actual vs. budget using available project management tools while ensuring alignment with Finance ((HC, Savings & Transformation costs)
• Ensure that the Market Place, made available to all our stakeholders, is up to date
• Interaction with the global teams / management to provide progress compared to initial achievement and issues escalation
• Develop and infuse expertise in smart-sourcing & TOM methodology
• Be a referent to methodology, ensuring locally training and best practices sharing across the Americas platform
• Ensure that the same methodology, approach and governance is applied across the different domains

Qualifications

The strengths and skills that will help you succeed

• Key requirements are strong communication - in both English and French - and negotiation skills, leadership skills and analytical skills
• 10 years of experience in either project management or management consulting for company with a global footprint in a multicultural environment
• 3 years of Management experience
• Collaborative Team player and client focus
• Strong work ethics and ability to work with confidential information
• Managerial and interpersonal skills to successfully manage a team of professionals and liaise with various internal and external groups/ individuals
• Ability to analyze complex situations in a timely and effective manner
• Critical thinking to assist in solving issues
• Proven experience in providing Delivery/Program Management leadership in a global structure
• Experience in the definition of a framework and governance which ensure comprehensive risk management & regulatory compliance to ensure strong controls are in place to mitigate potential risk of near/offshoring activities
• Deep knowledge of Smartsourcing & TOM practices
• Knowledge of delivery center hubs/locations leveraged by BNP Paribas to develop their location strategy / optimize their footprint
• Being able to coordinate within a global organization with peers located all around the world
• Proficiency in Microsoft Office (Excel and Powerpoint)
• Interest / competences in other technology solutions (e.g. Power BI)
• Experience with significant budget oversight and cost optimization
• High facility to quickly adapt to new situations and ability to work with remotely located resources
• Ability to go beyond existing frameworks by suggesting new ideas which are suitable for clients and/or the organization
• BA or MS in engineering, finance, business or related discipline coupled with excellent academic credentials

What's in it for you

In addition to competitive compensation, we offer flexible benefits including a family and spouse insurance program, a defined contribution pension plan and paid days for volunteering. Hybrid work arrangements, such as remote working up to 50% and flexible working hours are available for most positions. BNP Paribas provides excellent training and personal development programs, as well as opportunities for career development within the company and internationally.

To find out more about our range of benefits,

What you need to know

• We will review candidates as they apply, so don't wait to submit your application;
• If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. BNP Paribas will work with you to ensure that you are able to participate fully in the process;
• You must be legally eligible to work in the Greater Montreal area and, if applicable, hold a valid work or study permit. Physical presence in BNP Paribas' office(s) is an essential function of this position;
• Given the vast majority of our clients, both internal and external, is based outside of Quebec and Canada, our positions require employees to speak another language than French - being English for most positions; other languages such as Spanish or Portuguese may be also specifically required and such will be clearly mentioned in the requirements of the position;
• All BNP Paribas employees in Canada must be adequately vaccinated against COVID-19 on the date of hire, unless exempt for a reason protected by the Canadian Human Rights Act.

Diversity, Equity and Inclusion (DE&I) at the heart of our commitments

At BNP Paribas all employees are on an equal footing allowing us to create a work environment that values and respects people for their talents, skills and competences.

BNP Paribas recruits, employs, trains, compensates and promotes regardless of race, religion, colour, national origin, sex, disability, age, and other protected status (Employment Equity Act and Canadian Human Right Act).

To learn more about our DE&I commitments,

About us

BNP Paribas is the top bank in the European Union and a major international banking establishment. Present in 65 countries, with more than 190,000 employees, the bank holds key positions in several areas of banking and financial services.

BNP Paribas' mission is to contribute to a responsible and sustainable economy by financing and advising its clients according to the highest ethical standards, while striving to respond to essential concerns in terms of the environment, regional development and social inclusion.

Since 1961, BNP Paribas has supported large Canadian companies and institutions in their business development by offering a full range of specialized financial services and investment products.

With over 1,200 employees, BNP Paribas in Canada continues to attract experts from diverse fields as well as ambitious young talent from around the world. We are proud to offer our employees a rewarding and international workplace where they can build their professional careers by honing their skills, meeting challenges and enriching their knowledge of the financial industry.

Our certifications and partnerships

• Montreal Top Employer 2022
• Women in Governance - Parity certified - Silver certification
• CCDI Consulting Inc. (Canadian Center for Diversity and Inclusion)
• Pride at Work Canada
• Rainbow Accreditation issued by Canada's LGBT+ Chamber of Commerce (CGLCC)
• ROSEPH - Grouping of specialized organizations for the employment of persons with disabilities
• IndigenousWorks

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** Only selected applications that meet the requirements of the role will be contacted **