Job Description

About Us:

Welcome to

Ultimate Athletics

, a boutique fitness studio located in the heart of Summerhill. We're known for our elevated training experiences, high-performance coaching, and strong sense of community. Our space is sleek, energetic, and client-focused -- and we're looking for a friendly, reliable, and organized

Front Desk Associate

to help us keep it running smoothly.

About the Role:

As the first point of contact for our members and guests, you'll play a key role in creating a welcoming and professional environment. From greeting clients and managing bookings to keeping the space tidy and supporting our training team, your presence helps define the Ultimate Athletics experience.

Hours of Operation:

Our studio is open

Monday to Sunday, 6:30 AM - 9:00 PM.

Shifts will vary and may include early mornings, evenings, and weekends.

Responsibilities:

Greet and check in members and guests with warmth and professionalism Manage class bookings and membership inquiries (in-person, by phone, or email) Maintain a clean, organized front desk and common area Assist with retail sales and merchandise restocking Support trainers and management with light administrative tasks Open and/or close the facility depending on shift Proficiency with Canva

What We're Looking For:

Friendly, confident, and customer-focused attitude Strong organizational and communication skills Punctual, dependable, and detail-oriented Previous experience in a front desk, hospitality, or customer service role is an asset Comfortable using booking and POS systems (Mariana Tek or similar platforms a plus) Interest in fitness and wellness is a must

What We Offer:

A supportive, high-energy team environment Free gym membership/Reformer membership Opportunities for growth within the studio A positive workplace in one of Toronto's best neighbourhoods
Job Type: Part-time

Pay: $17.20 per hour

Expected hours: 5 - 15 per week

Benefits:

Flexible schedule On-site gym
Schedule:

Day shift Evening shift Monday to Friday Morning shift Weekends as needed
Experience:

Front desk: 1 year (required) Fitness: 1 year (preferred)
Work Location: In person

Expected start date: 2025-07-01