Job Description

Overview
We are a busy chiropractic practice that has been in the heart of North East Edmonton. We are looking to add a permanent, front desk staff member onto our team. The ideal candidate will be available to start ASAP, work well under pressure, have a keen eye for organization and multi task effectively.

We are looking for staff that are long term, and have a patient focus.

This role is essential in creating a welcoming atmosphere and ensuring the smooth operation of our front desk activities.

PLEASE NOTE: This role will start as an entry level administrative assistant however, we are looking to train up to an assistant manager for the right applicant.

Duties

• Greet and assist patients as they arrive
• Manage incoming phone calls and respond to inquiries in a professional manner.
• Schedule appointments on JANE and maintain an organized flow.
• Direct billing private insurance .
• Ensure the front desk area is tidy and presentable at all times.
• Collaborate with other staff members to ensure seamless service delivery.

Qualifications

• Experience utilizing Jane is preferable, but not required.
• Confidence in problem solving and resolution management.
• Strong organizational skills with the ability to manage multiple tasks efficiently.
• Proficient in using phone systems and computer applications, including Google Suite/Microsoft.
• Excellent communication skills, both verbal and written, with a friendly demeanor.
• Ability to type accurately and efficiently while managing client interactions.
• A proactive attitude towards problem-solving and customer service excellence

Join us as a Front Desk Administrator where your contributions will be valued, and you will have the opportunity to grow within our organization while providing exceptional service to our clients!

Job Types: Full-time, Part-time

Pay: $17.00-$19.00 per hour

Expected hours: 28 - 32 per week

Additional pay:

• Bonus pay

Benefits:

• Extended health care

Flexible language requirement:

• French not required

Schedule:

• Monday to Friday
• Weekends as needed

Application question(s):

• Do you have experience utilizing JANE APP booking?
• What is your availability? Please include Monday- Sunday
• We are hoping to promote the applicant for this position to a future assistant manager position. Briefly describe any leadership experience you have that would make you well suited for this role.

Work Location: In person