Job Title: Guest Travel CoordinatorReports to: Guest Services ManagerDuration: Fulltime: August 1st -Oct 11th, 2024Location: VIFF Centre/Guest OfficeScope: Vancouver International Film Festival 2024Remuneration: $ 9,100 Employment Contract (+ OT as needed)The Greater Vancouver International Film Festival Society is a not-for-profit cultural organization that operates the internationally acclaimed Vancouver International Film Festival (VIFF) and the year-round program at the VIFF Centre. We thank the Musqueam, Squamish and Tsleil-Waututh Nations for their continued stewardship of the unceded and occupied land on which our work takes place.VIFF is the home of film and film culture in Western Canada. Driven by curatorial excellence, VIFF encourages understanding of the worlds cultures through the art of cinema. We produce screenings, talks and events as a catalyst for a diverse community to discover, discuss and share the creativity and craft of storytelling on screen.The Greater Vancouver International Film Festival Society is dedicated to accessible employment practices and committed to being an equal-opportunity employer. We value a diverse and inclusive workplace that is reflective of our community and encourage applications from members of communities that have been marginalized based on sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, or status as an Indigenous person. Please feel free to advise us of any accommodation needs.We believe that film has a unique ability to celebrate the complexity of the human condition and that it is our responsibility to steward that power toward creating meaningful change in our world. When you work at VIFF you are part of a friendly, dedicated team who are passionate about the transformative power of the cinematic experience.ABOUT THE POSITIONThe Guest Travel Coordinator is primarily responsible for efficiently and effectively making travel and accommodations bookings for invited guests within budget. In addition, the Guest Travel Coordinator shares in hosting and support duties for all invited guests with the Guest Services Manager.Qualifications:Experience booking travel and accommodations for large groups.Experience with project management and a demonstrated ability to meet deadlines.Proven experience working in a customer service focused environment.Commitment to the principles of justice, equity, diversity, and inclusion.Outstanding communication and interpersonal skills.Strong decision-making skills and a results-driven approach.Highly organized, focused, and able to work within tight deadlines.Attention to detail with a focus on systems and structures.Fan of the arts; Passion for film, and filmmaking is an asset.Experience working with volunteers is an asset.Experience working with an arts festival an asset.Familiarity with scheduling software, and Microsoft Office.Availability to work evenings/weekends/stat holidays and extended hours as required.Valid Class 5 BC Drivers license.The Guest Travel Coordinator is responsible for:Booking guest travel, transportation, and accommodation for the festival.Ensuring internal staff are up to date on guest availability, travel dates, and accommodation needs.Connecting with guests ensuring they have all the information they need to enjoy their festival experience including itineraries, access to events, transportation arrangements, and local sites and tourist information.Ensuring all guest information, including contact and travel, is kept up to date in database.Being a point of contact with the host hotel.Effectively manage the travel and accommodation budgets for all programs.Provide data entry support to the Guest Services Manager in busy periods.Supporting guest accreditation processes.Providing in-person hosting and guest support in the Guest Office during the festival.Job Types: Full-time, Fixed term contract, Seasonal
Contract length: 2.5 monthsPay: $3,640.00 per monthBenefits:

• Company events
• Flexible schedule

Flexible Language Requirement:

• French not required

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Weekends as needed

Work Location: In personApplication deadline: 2024-06-28
Expected start date: 2024-08-01