Job Title: Guest Travel Coordinator Reports to: Guest Services Manager Duration: Fulltime: August 1st \xe2\x80\x93Oct 11th, 2024 Location: VIFF Centre/Guest Office Scope: Vancouver International Film Festival 2024 Remuneration: $ 9,100 Employment Contract (+ OT as needed) The Greater Vancouver International Film Festival Society is a not-for-profit cultural organization that operates the internationally acclaimed Vancouver International Film Festival (VIFF) and the year-round program at the VIFF Centre. We thank the Musqueam, Squamish and Tsleil-Waututh Nations for their continued stewardship of the unceded and occupied land on which our work takes place. VIFF is the home of film and film culture in Western Canada. Driven by curatorial excellence, VIFF encourages understanding of the world\xe2\x80\x99s cultures through the art of cinema. We produce screenings, talks and events as a catalyst for a diverse community to discover, discuss and share the creativity and craft of storytelling on screen. The Greater Vancouver International Film Festival Society is dedicated to accessible employment practices and committed to being an equal-opportunity employer. We value a diverse and inclusive workplace that is reflective of our community and encourage applications from members of communities that have been marginalized based on sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, or status as an Indigenous person. Please feel free to advise us of any accommodation needs. We believe that film has a unique ability to celebrate the complexity of the human condition and that it is our responsibility to steward that power toward creating meaningful change in our world. When you work at VIFF you are part of a friendly, dedicated team who are passionate about the transformative power of the cinematic experience. ABOUT THE POSITION The Guest Travel Coordinator is primarily responsible for efficiently and effectively making travel and accommodations bookings for invited guests within budget. In addition, the Guest Travel Coordinator shares in hosting and support duties for all invited guests with the Guest Services Manager. Qualifications: \xe2\x80\xa2Experience booking travel and accommodations for large groups. \xe2\x80\xa2Experience with project management and a demonstrated ability to meet deadlines. \xe2\x80\xa2Proven experience working in a customer service focused environment. \xe2\x80\xa2Commitment to the principles of justice, equity, diversity, and inclusion. \xe2\x80\xa2Outstanding communication and interpersonal skills. \xe2\x80\xa2Strong decision-making skills and a results-driven approach. \xe2\x80\xa2Highly organized, focused, and able to work within tight deadlines. \xe2\x80\xa2Attention to detail with a focus on systems and structures. \xe2\x80\xa2Fan of the arts; Passion for film, and filmmaking is an asset. \xe2\x80\xa2Experience working with volunteers is an asset. \xe2\x80\xa2Experience working with an arts festival an asset. \xe2\x80\xa2Familiarity with scheduling software, and Microsoft Office. \xe2\x80\xa2Availability to work evenings/weekends/stat holidays and extended hours as required. \xe2\x80\xa2Valid Class 5 BC Driver\xe2\x80\x99s license. The Guest Travel Coordinator is responsible for: \xe2\x80\xa2Booking guest travel, transportation, and accommodation for the festival. \xe2\x80\xa2Ensuring internal staff are up to date on guest availability, travel dates, and accommodation needs. \xe2\x80\xa2Connecting with guests ensuring they have all the information they need to enjoy their festival experience including itineraries, access to events, transportation arrangements, and local sites and tourist information. \xe2\x80\xa2Ensuring all guest information, including contact and travel, is kept up to date in database. \xe2\x80\xa2Being a point of contact with the host hotel. \xe2\x80\xa2Effectively manage the travel and accommodation budgets for all programs. \xe2\x80\xa2Provide data entry support to the Guest Services Manager in busy periods. \xe2\x80\xa2Supporting guest accreditation processes. \xe2\x80\xa2Providing in-person hosting and guest support in the Guest Office during the festival. Job Types: Full-time, Fixed term contract, Seasonal
Contract length: 2.5 months Pay: $3,640.00 per month Benefits:

• Company events
• Flexible schedule

Flexible Language Requirement:

• French not required

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Weekends as needed

Work Location: In person Application deadline: 2024-06-28
Expected start date: 2024-08-01