Job Description

Mission for this PositionAt Baffinland, we work and live beyond the Arctic Circle, mining iron ore at our Mary River Property, located in the Qikiqtani Region of Nunavut on Baffin Island; one of the world\xe2\x80\x99s most captivating and seldom seen destinations. We are a unique company with a strong management who have amassed specialty experience on northern mining projects through all phases of Inuit consultation, permitting, construction and operation. Our workforce brings together the modern practice of safe, sustainable mining and the enduring value of a traditional culture, which is rapidly advancing. The result is a work and community experience you won\'t find anywhere else. We are looking for people ready to share, build, and grow with our company.Reporting to the Site Services Superintendent, Transportation and Logistics, the BIM Travel Coordinator will coordinate site travel schedules, accommodations and travel services for employees and contractors utilizing standard policies/procedures, in order to allow for seamless site operations. This is a site-based fly in/fly out rotational work based in northern Nunavut, Canada.Main AccountabilitiesSCHEDULING:

• Maintain all schedules in INX Travel System and SAP Concur
• Support department documentation and reporting
• Maintain and coordinate site schedule for site personnel, keep rosters up date and provide information and guidance to site leadership to ensure the adequate number of people are available to operate the sites
• Maintain accurate profiles from all employees and contractors traveling to and from site
• Communicate and coordinator commercial travel and accommodations with External Travel Planners to ensure accurate travel arrangements
• Deliver professional communication to travelers with accurate updates
• Develop and follow detailed Standard Operating Procedures to ensure consistency on the travel desk
• Advise Management of shortfalls to ensure that each group is adequately resourced in accordance with the approved Zero Based Budget
• Manage the surge pool and distribute resources in consultation and guidance from the Superintendents
• Coordinate travel arrangements on charter flight in/out of site including seating plans
• Prepare passenger manifests for flights and provide support during check in
• Ensure documentation is in order for flying including deployments forms, medical approval, and orientation
• Processing flight changes, no shows absences and other travel requirements
• Maintain the role membership for ERT (Emergency Response Team) group in Logistics software
• If and when flight delays are reported, ensure to change all flight information in INX timely as per SOP\xe2\x80\x99s and ensure exceptions are organized accordingly
• Maintain information in the Human Logistics system such as medicals, vacations, leaves and absences, as well as flight change information and role membership in the Emergency Response Team
• Coordinate with External Travel Planner (ETP) on behalf of employees
• Coordinate local communities\xe2\x80\x99 flights, accommodations and travel arrangements
• Perform other valued duties as assigned by Superintendent and Manager
• Updating and maintain Irregular Operation (IROP) information
• Delivering on departmental KPI\xe2\x80\x99s

• Coordinate accommodations by allocating camp rooms, coordinating with housekeeping, and responding to issues with accommodations
• Be able to focus on guest experience and service delivery
• Manage all itineraries for all person(s) on to and from site
• Ability to work in a 24/7 rotation schedule fly in/fly out. (3 weeks on, 3 weeks off)
• This list is not intended to be all-inclusive. Other duties may be required

• Minimum one (1) year of experience working in administration, travel and/or office-setting
• Experience with SAP and INX is an asset
• Experience in the Arctic would be an asset.
• High School diploma
• Diploma from a vocational institution in Administration, Communications and/or Travel is an asset
• Certification in Administration, Communications and/or Travel is an asset

Baffinland