Guest Service Representative Hotel
St. John's, NL, Canada
Job Description
b'
- Education: Secondary (high) school graduation certificate
- Experience: Experience an asset
- or equivalent experience
Tasks
Register arriving guests and assign rooms Process group arrivals and departures Take, cancel and change room reservations Provide information on hotel facilities and services Provide general information about points of interest in the area Exchange foreign currency Process guests\' departures, calculate charges and receive payments Balance cash and complete balance sheets, cash reports and related forms Maintain an inventory of vacancies, reservations and room assignments Clerical duties (i.e. faxing, filing, photocopying) Answer telephone and relay telephone calls and messages Assist clients/guests with special needs Handle wake-up calls Perform light housekeeping and cleaning duties Provide customer serviceComputer and technology knowledge
Database softwareSecurity and safety
Criminal record checkWork conditions and physical capabilities
Attention to detail Fast-paced environment Standing for extended periods Work under pressurePersonal suitability
Client focus Dependability Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Judgement Organized Reliability Team playerLong term benefits
Group insurance benefits Work Term: Permanent Work Language: English Hours: 32 to 40 hours per week
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Job Detail
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Job IdJD2131627
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSt. John's, NL, Canada
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EducationNot mentioned