The Guest Service Representative is responsible for representing the hotel to the guest throughout all stages of the guest\xe2\x80\x99s stay, determining the guest\xe2\x80\x99s reservation status and identifying their duration of stay. He or she will also process the guest\xe2\x80\x99s method of payment, be customer-service oriented, and work closely with housekeeping and maintenance to ensure room status reports are current and up to date.
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