to be the face of our fine dining establishment, delivering impeccable hospitality and ensuring an exceptional guest experience. This role is ideal for a seasoned professional with a
minimum of five years in hospitality
, a background in
food and beverage management
, and strong
reservation management
skills. A passion for service excellence and a
deep understanding of fine dining etiquette
are essential. Wine experience is also recommended.
Key Responsibilities:
Warmly greet and welcome
guests, setting the tone for an elegant dining experience.
Manage reservations
using industry-leading software, ensuring optimal seating arrangements and accommodating guest preferences.
Maintain guest relationships
, recognizing regular patrons and personalizing their experience.
Communicate effectively
with the front-of-house and back-of-house teams to ensure seamless service.
Oversee the host team
, training and mentoring staff in hospitality and service excellence.
Assist with VIP guests and special occasions
, coordinating personalized experiences.
Maintain a polished reception area
that reflects the sophistication of our establishment.
Qualifications & Skills:
Minimum
5 years of experience in hospitality
, preferably in fine dining or luxury hotels.
Strong food, wine, and spirits knowledge
to assist guests with inquiries.
Exceptional communication and interpersonal skills
with a warm and professional demeanor.
Proficiency in reservation and POS systems
to ensure smooth operations.
Ability to
multitask and remain composed
in a fast-paced environment.
A genuine
passion for delivering world-class service
and creating memorable guest experiences.
If you are a
hospitality-driven professional
with a keen eye for detail and a passion for excellence, we invite you to join our team and elevate our guests' experience!
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