Gatsbys Lead Host / Concierge

Calgary, AB, CA, Canada

Job Description

Lead Host/Concierge - Fine Dining Restaurant





We are seeking an experienced and polished

Lead Host/Concierge

to be the face of our fine dining establishment, delivering impeccable hospitality and ensuring an exceptional guest experience. This role is ideal for a seasoned professional with a

minimum of five years in hospitality

, a background in

food and beverage management

, and strong

reservation management

skills. A passion for service excellence and a

deep understanding of fine dining etiquette

are essential. Wine experience is also recommended.

Key Responsibilities:






Warmly greet and welcome

guests, setting the tone for an elegant dining experience.




Manage reservations

using industry-leading software, ensuring optimal seating arrangements and accommodating guest preferences.




Maintain guest relationships

, recognizing regular patrons and personalizing their experience.




Communicate effectively

with the front-of-house and back-of-house teams to ensure seamless service.




Oversee the host team

, training and mentoring staff in hospitality and service excellence.




Assist with VIP guests and special occasions

, coordinating personalized experiences.




Maintain a polished reception area

that reflects the sophistication of our establishment.

Qualifications & Skills:





Minimum

5 years of experience in hospitality

, preferably in fine dining or luxury hotels.




Strong food, wine, and spirits knowledge

to assist guests with inquiries.




Exceptional communication and interpersonal skills

with a warm and professional demeanor.




Proficiency in reservation and POS systems

to ensure smooth operations.




Ability to

multitask and remain composed

in a fast-paced environment.




A genuine

passion for delivering world-class service

and creating memorable guest experiences.



If you are a

hospitality-driven professional

with a keen eye for detail and a passion for excellence, we invite you to join our team and elevate our guests' experience!

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Job Detail

  • Job Id
    JD2376221
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Calgary, AB, CA, Canada
  • Education
    Not mentioned