Job Description

ABOUT OSTERIA SAVIO VOLPE

Located in the heart of Fraserhood, Osteria Savio Volpe is a lively neighbourhood osteria rooted in the spirit of traditional Italian cooking -- rustic, honest, and made to be shared. Our menu features handmade pasta, wood-fired meats, and thoughtfully sourced ingredients, all served with a bold Italian wine list and the kind of warm, genuine hospitality that makes guests feel right at home.



As the original member of Banda Volpi -- the acclaimed restaurant group behind Elio Volpe, La Tana, and Pepino's Spaghetti House -- Savio is part of a team recognized for creating some of Canada's most well-regarded dining experiences. Banda Volpi (meaning "gang of foxes") has earned a national reputation, celebrated for emphasizing thoughtful cuisine, warm hospitality, and exceptional service. The group has received numerous accolades, including Michelin recommendations, a variety of Vancouver Magazine awards, Gold at the Vancouver International Wine Festival, and placements on Canada's 100 Best Restaurants.



We're seeking front-of-house team members who take genuine pride in creating thoughtful, memorable hospitality experiences. From greeting guests and guiding their visit to offering wine recommendations to setting the tone at the door, you'll play a key role in shaping a service-driven environment built on care, collaboration, and attention to detail.



This is an opportunity to grow with one of the nation's most renowned restaurant groups, connecting with a network of support and mentorship across all locations. If you're passionate about Italian cuisine and want to be part of a group that values warmth, curiosity, and craft -- we'd love to meet you.

OUR CULTURE PILLARS

We are driven by our Culture Pillars -- the values that guide everything we do:

WE SHOW UP FOR EACH OTHER. We value our associates and strive to build trust, communication, and empowerment.

WE CREATE AND GROW. We expand our knowledge and push our boundaries to build a culture defined by creativity, innovation, and collaborative growth.

WE ARE GUEST OBSESSED. We welcome everyone as if they are guests in our own home, placing guests at the forefront of everything we do. Hospitality is in our DNA.

POSITION: LEAD HOST (FULL-TIME)

We are looking for a poised and confident Lead Host to join our team. If you're passionate about hospitality, thrive in a high-volume, guest-facing environment, and are ready to lead by example, we'd love to hear from you.

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WHAT YOU'LL DO

Lead the host team in delivering warm, gracious hospitality from the moment a guest makes a reservation to their departure Manage the pacing and flow of the dining room during service to ensure smooth, efficient, and thoughtful seating Oversee guest communications across all platforms (phone, email, in-person) with professionalism and clarity Train and support new hosts in floor management, service standards, and guest interaction Contribute to a calm, polished, and collaborative atmosphere on the floor Support the coordination of large party bookings and takeout program execution
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QUALIFICATIONS

Minimum 2-3 years of experience in a front-of-house leadership or host position, ideally in a high-volume or upscale restaurant setting Strong communication and organizational skills Ability to lead with calm, confidence, and warmth under pressure Comfortable using reservation platforms (experience with SevenRooms or OpenTable a plus) A natural eye for detail and guest experience Passion for hospitality and an eagerness to grow within a leading restaurant group
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COMPENSATION & BENEFITS

$19.00/hour + gratuities Daily staff meal Extended health benefits program for eligible team members Staff recognition and milestone program Generous staff dining discounts Ongoing professional development and opportunities for advancement
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AVAILABILITY

Three to five shifts per week Must be available weekends (Saturday and Sunday)


We are excited to meet individuals who share our love for Italian hospitality and are ready to grow with us.