Job Description

ABOUT OSTERIA ELIO VOLPE

Osteria Elio Volpe is a bright, coastal-inspired osteria in the heart of Cambie Village, opened in Spring 2024. Housed in a former mechanic's shop, the space has been transformed into an open, sun-soaked dining room with a lively wraparound bar and a warm, easygoing energy. Drawing inspiration from southern Italy's coasts and islands, Elio brings together bold flavours, fresh Pacific Northwest ingredients, and a spirited approach to Italian hospitality.



As the latest addition to Banda Volpi -- the acclaimed restaurant group behind Savio Volpe, La Tana, and Pepino's Spaghetti House -- Elio is part of a team recognized for creating some of Canada's most well-regarded dining experiences. Banda Volpi (meaning "gang of foxes") has earned a national reputation, celebrated for emphasizing thoughtful cuisine, warm hospitality, and exceptional service. The group has received numerous accolades, including Michelin recommendations, a variety of Vancouver Magazine awards, Gold at the Vancouver International Wine Festival, and placements on Canada's 100 Best Restaurants.



We're looking for a full-time Lead Host to join our front-of-house team -- someone who leads with professionalism, calm, and warmth, and who takes genuine pride in creating thoughtful, memorable guest experiences. From managing the reservation book to setting the tone at the door, the Lead Host plays a key role in ensuring a seamless flow of service and a welcoming environment for guests and team members alike.


This is an opportunity to grow with one of the nation's most renowned restaurant groups, with mentorship and support across all Banda locations. If you're passionate about Italian cuisine and hospitality, and ready to help shape the energy of a new and exciting restaurant, we'd love to meet you.

OUR CULTURE PILLARS

We are driven by our Culture Pillars -- the values that guide everything we do:

WE SHOW UP FOR EACH OTHER.

We value our associates and strive to build trust, communication, and empowerment.

WE CREATE AND GROW.

We expand our knowledge and push our boundaries to build a culture defined by creativity, innovation, and collaborative growth.

WE ARE GUEST OBSESSED.

We welcome everyone as if they are guests in our own home, placing guests at the forefront of everything we do. Hospitality is in our DNA.

POSITION: LEAD HOST (FULL-TIME)

WHAT YOU'LL DO

Set the tone for hospitality as the first and last point of contact for all guests Manage the reservation book and maintain thoughtful pacing of the dining room Train and support the host team in delivering warm, professional guest experiences Monitor guest flow and adjust the floor plan to balance service and comfort Communicate clearly with guests and team members both in person and over the phone/email Collaborate with managers to handle large party bookings, no-show deposits, and takeout program coordination Contribute to a calm, organized, and welcoming service environment

QUALIFICATIONS

2+ years of experience in a senior host or leadership role, ideally in a high-volume or fine dining setting Strong communication and problem-solving skills A calm, professional presence and a passion for hospitality Proficiency with reservation systems (like SevenRooms) is an asset A collaborative spirit and a desire to grow within a leading restaurant group

COMPENSATION & BENEFITS

$19.00/hr Daily staff meal Extended health benefits program for eligible team members Staff recognition and milestone program Generous staff dining discounts Ongoing professional development and opportunities for advancement

AVAILABILITY

Full-time availability Must be available weekends (Saturday and Sunday)


We're excited to meet individuals who share our passion for Italian hospitality and are ready to grow with us.