Job Description

Overview
Paladin Security: Making the World a Safer and Friendlier Place because we !
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!
Job Skills / Requirements
Position: Full-Time Security Guard
Site: London Public Library
Site Address: 251 Dundas Street, London, ON N6A 6H9
Overtime Method: Employment Standards Act - calculating after 88 hours bi-weekly
Hours: Tuesday, Wednesday, Thursday 13:30 - 21:30hrs,
Friday 11:00 - 18:30hrs & Saturday 09:30 - 17:30
Payrate: $18.54/hour
Posting Date: August 11, 2025
Internal Closing Date: August 18,2025
External Closing Date: September 8, 2025
Assignments include

• Opening and closing the facility, patrolling interior and exterior spaces and controlling access/egress, providing security escorts, as required
• Operating, accessing, and occasionally monitoring the video surveillance equipment
• Monitoring and responding to alarm systems
• Guards shall, at all times maintain a high standard of civility, deportment and appearance and guards shall proactive a philosophy of compassion and de-escalation
• Supporting staff, volunteers, tenants and Library patrons by knowing and understanding the Library's Rules of Conduct and being able to apply these rules in a fair, dignified and positive manner.
• Reporting Incidents using the Library's Incident Reporting Tool
• Resolving incidents according to the Library's guidelines, instructions, procedures and reporting on incidents according to established procedures
• Protecting all persons (including public, staff, volunteers, on-site contractors, tenants) and property in the event of medical, fire, disaster, severe weather, bomb threat, evacuation and other emergencies
• Functioning as the Primary First Aid service provider at the Central Library. This might include the ability to administer a blocking medication such as Naloxone and use of devices such as automated external defibrillators (AED), and
• All Emergency occurs are to be reported to the Library as soon as possible. A written incident report, using the Library's Incident Reporting Tool, shall be provided to the Library on any or all minor/major incidents

Essential Job Functions:

• Be courteous and cooperative with a high quality of customer service.
• Good interpersonal skills with the ability to interact effectively at various social levels and across diverse cultures.
• Able to maintain a professional composure when dealing with unusual circumstances and people under conditions of urgency and in pressure situations.
• Write clear, concise, and legible reports.
• Able to maintain a professional composure when dealing with unusual circumstances and people under conditions of urgency and in pressure situations
• Demonstrated punctuality and reliability, tact and diplomacy.

Prerequisites:

• Valid Security License for the province of Ontario
• Valid First Aid & CPR - Level C (from a WSIB-approved vendor)
• English (oral and written) fluency is a must
• Previous experience in security, law enforcement, or a related field preferred.
• Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB)
• Applicants lacking these certifications can opt into Paladin's UoF/MOAB training program prior to their onboarding training to ensure they meet the requirements of the position
• Please be aware: The UoF/MOAB training is not paid as it is a pre-requisite; however, Paladin will cover all of the costs of the training with a 6-month commitment to the position/availability
• Authorized to legally work in Canada

Certification Requirements (All)
Valid Ontario Security License
Standard First Aid, CPR Level C
Additional Information / Benefits
Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs. We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.
Benefits: Medical Insurance, Life Insurance, Dental Insurance
This job reports to the Client Services Manager
This is a Full-Time position
Travel is not required