Job Description

Job Title:

Receptionist

Reports To:

General Manager (or Sales Manager as per company policy)

Employment Type:

Full-Time

The following outline of a job description is to serve as a guide for expected job performance. It is not intended to limit individual initiative. The company reserves the right to add or delete responsibilities.

Position Overview:

The Receptionist is the first point of contact for our customers and visitors, playing a critical role in creating a welcoming and professional atmosphere. This position supports the dealership by managing front desk operations, handling incoming calls, and providing administrative assistance to various departments.

Key Responsibilities:

Customer Interaction:

Greet customers and visitors warmly and direct them to the appropriate department or individual. Handle customer inquiries in person, over the phone, or via email with professionalism and courtesy. Answer and route incoming calls promptly and accurately.

Administrative Support:

Assist with clerical duties such as filing, data entry, and processing customer documents. Support the sales, accounting, parts and service teams by preparing and organizing necessary paperwork.

Showroom Maintenance:

Ensure the front desk and showroom areas are clean, organized, and stocked with marketing materials.

Other Duties:

Handle mail and package deliveries. Assist with event preparation, such as sales promotions and customer appreciation days.

Qualifications:

Strong verbal and written communication skills. Proficient in Microsoft Office Suite (Word, Excel, Outlook) and comfortable with dealership management software. Excellent organizational skills with the ability to multitask and prioritize.

Behavioural Traits:

Pleasant personality Friendly, professional demeanor Ability to get along with others Perception and good judgement
Job Type: Full-time

Pay: $18.00-$25.00 per hour

Expected hours: 40 per week

Benefits:

Extended health care Paid time off RRSP match
Schedule:

8 hour shift Monday to Friday Weekends as needed
Work Location: In person