Job Description

Job Overview

We are seeking a detail-oriented and organized Office Clerk to join our team. The ideal candidate will be responsible for performing a variety of administrative and clerical tasks to support the efficient operation of our office. This role requires strong communication skills, proficiency in office software, and the ability to manage multiple tasks effectively.

Responsibilities

Data Entry:

Enter production data, inventory numbers, and customer information into internal systems.

Filing and Record Keeping:

Maintain organized records of orders, invoices, shipping documents, and quality control forms.

Answering Phones and Emails:

Handle communication with clients, vendors, and internal departments.

Document Preparation:

Prepare shipping labels, work orders, purchase orders, and internal memos.

Production Scheduling Assistance:

Help maintain and update production schedules or work orders based on capacity and client deadlines.

Order Processing:

Assist in order intake, confirm specifications (e.g., dimensions, coatings, thicknesses), and ensure correct information is passed to production.

Order Status Updates:

Provide customers with updates on production status, delivery schedules, or delays.

Basic Technical Knowledge:

Understand basic insulated glass terminology (e.g., Low-E, double/triple pane, argon fill) to help communicate effectively with clients or technicians.

Skills

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) Strong organizational skills with attention to detail Excellent typing skills with a focus on accuracy Previous experience in glass manufacturing industry is preferred Familiarity with office management practices and procedures Knowledge of customer service principles and practices Ability to manage time effectively while handling multiple priorities
We invite candidates who are eager to contribute to our dynamic team while developing their professional skills in a supportive environment.

Job Type: Full-time

Pay: $37,340.65-$42,165.21 per year

Work Location: In person