Job Description

Job Types: Full-time, Permanent

About the Role:

We are seeking a highly organised and service-oriented

Customer Service and Office Clerk - Bilingual (French/English)

to join our team. This role supports both our customers and internal operations by handling day-to-day administrative and customer service functions with professionalism and efficiency. The ideal candidate will be fluent in both French and English, and have experience in a healthcare or customer service environment.

Key Responsibilities:

Customer Service (French & English)

Respond to customer inquiries by phone and email in a timely and professional manner Provide support regarding orders, product information, delivery timelines, and returns Communicate with clients in both English and French to ensure high-quality service

Administrative & Office Support

Accurately enter and process customer orders and service requests Prepare basic documents including quotes, shipping documents, and reports Perform filing, data entry, and general administrative tasks as needed

General Office Duties

Greet visitors and support general front-desk functions Maintain a clean and professional office environment Support internal projects and administrative initiatives as assigned

Qualifications:

Fluent in

French and English

, both verbal and written (required) 2+ years of experience in a customer service and/or administrative role Excellent communication, organization, and problem-solving skills Proficient with Microsoft Office (Word, Excel, Outlook) and basic data entry systems Experience in the healthcare or medical supply field is an asset Ability to multitask in a fast-paced environment with strong attention to detail

What We Offer:

Competitive salary (based on experience) Benefits package Supportive and collaborative team environment Opportunities for growth within a healthcare organization
Please note that only qualified candidates will be contacted.

Thank you for your interest in joining our team!

Job Types: Full-time, Permanent

Pay: From $3,100.00 per month

Benefits:

Extended health care
Education:

Secondary School (preferred)
Experience:

Customer service: 2 years (preferred) Bilingual Duties : 2 years (preferred)
Work Location: In person