Job Description

Customer Service and Office Administrator

Job details

Construction Industry - Foundations / Basements
Office Admin - Moncton
Full-time, Permanent
Monday to Friday - 8:00am to 5:00pm (one hour lunch)

Customer Service and Office Administrator:

We are actively seeking a client centered, organized and friendly
Customer Service / Office Administrator individual based in the Moncton location. In this role, your duties will include but are not limited to:

Answering Phone Calls Scheduling Appointments Follow-up Phone Calls Maintaining Cleanliness of the Office Data Entry
You will also be a support to our technicians to ensure they have their daily schedule and work orders. You will be working closely with the Management to ensure things run seamlessly in the day-to- day operations of the business.

To ensure success in this position, you will need to have experience in customer service and office administration (2-3 years preferred). You should have the ability to communicate well with members of the public, our customers as well as management and staff.

Customer Service and Office Administrator requirements:

High school diploma or equivalent. Must have the ability to communicate with customers in English both verbally and in writing. Bilingualism (French) would be considered an asset. Experience in Customer Service and Administration for a least 2 - 3 years. (Preferred) Ability to provide excellent customer service. Problem-solving skills. Highly organized, able to prioritize and flexible. Experience in dealing with incoming customer calls, questions, and concerns. Experience in appointments scheduling with CRM software would be an asset. Ability to gather payments from customers with credit card machine and email receipts. Computer skills. (Microsoft office is a necessity) Experience working with social media, FB, Instagram would be an asset. Knowledge in operating office equipment - computers, scanners, and printers/fax machines. Valid driver license. Criminal check is required.
We thank all applicants for their interest, only those selected to participate in the hiring process with be contacted.

Job Types: Full-time, Permanent

Pay: $36,500.00-$44,000.00 per year

Benefits:

Casual dress Dental care Extended health care Life insurance On-site parking Paid time off Vision care
Schedule:

8 hour shift Monday to Friday
Ability to commute/relocate:

Moncton, NB: reliably commute or plan to relocate before starting work (required)
Education:

Secondary School (preferred)
Experience:

Customer service: 2 years (preferred)
Work Location: In person