We are seeking a dedicated and friendly Front Desk Agent to join our team. This role is essential in providing exceptional customer service and ensuring smooth operations at our front desk. The ideal candidate will possess strong organizational skills and have experience in an office, gym, or similar customer facing role. As the first point of contact for our clients, you will play a vital role in creating a welcoming atmosphere.
Duties
Greet members and visitors warmly, providing a positive first impression.
Manage phone calls with professionalism, demonstrating excellent phone etiquette.
Schedule appointments and handle payments.
Assist with clerical tasks including filing, data entry, and maintaining member records.
Ensure the front desk area is tidy and presentable at all times.
Process member paperwork and facilitate a smooth sign-in experience.
Qualifications
Strong customer service skills with the ability to communicate effectively with members.
Excellent organizational skills to manage multiple tasks efficiently.
Someone who is punctual and communicates clearly.
A friendly demeanour with a commitment to providing outstanding service.
Comfortable with basic computer tasks (email, scheduling, data entry).
Able to work independently without direction.
Experience in a fitness is a bonus, but not required.
Join our team as a Front Desk Agent and contribute to creating an exceptional experience for our members while enhancing your own fitness and enjoying the perks of a free unlimited membership
Job Types: Part-time, Casual
Pay: $17.20 per hour
Expected hours: No more than 20 per week
Benefits:
Casual dress
On-site gym
On-site parking
Store discount
Schedule:
Evening shift
Monday to Friday
Work Location: In person
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