Job Description

About Serenity Esthetics

Serenity Esthetics is a premier spa brand with locations across the U.S. and Canada. We pride ourselves on being professional, innovative, and creative--our mission is to craft a

truly unique, personalized experience

for every client.

The hourly rate listed reflects the

post-probationary rate

. All new hires begin at a probationary rate during the first 90 days. After this period, a

performance review

will be conducted, and team members who meet expectations will advance to the standard rate based on their performance and overall contribution.

Who We Are

We've reimagined the traditional spa experience. At Serenity Esthetics, every treatment is

customized to the client

, emphasizing genuine connection and one-on-one care. Our goal is to blend

luxury, innovation, and authenticity

--delivering results that not only transform skin but also elevate the overall experience.

What It's Like Working at Serenity

If you're energetic, people-oriented, and thrive in a dynamic, fast-paced environment, you'll love it here. At Serenity Esthetics, no two days are the same. You'll be surrounded by a supportive team, engaging clients, and a positive atmosphere that makes work feel rewarding.

Forget the monotony of a typical desk job--

join us for an inspiring, upbeat, and fun environment

where your personality and professionalism truly shine.

Key Responsibilities

Greet and welcome clients with warmth and professionalism Manage front desk operations: answer calls, schedule appointments, and coordinate daily flow Verify and update client information and records Assist with registration, check-in, and payments Handle inquiries with empathy and efficiency Collaborate with estheticians and management to ensure a seamless client experience Uphold Serenity's service standards through exceptional customer care

Preferred Experience

Prior experience in a spa, salon, or customer-facing front desk role Strong organizational and multitasking skills in a fast-paced environment Comfort using scheduling software, phone systems, and office tools Excellent communication and interpersonal skills A positive, team-oriented attitude with a passion for client satisfaction Basic understanding of retail or skincare products is a plus
Job Type: Full-time

Pay: From $18.00 per hour

Experience:

Customer service: 1 year (preferred) Front desk: 1 year (preferred) Organizational skills: 1 year (preferred)
Work Location: In person