Job Description

Job Overview

We are seeking a friendly, organized, and service-driven

Front Desk Coordinator

to join our team at

Eau Spa

. In this role, you'll be the welcoming face of the spa, ensuring every guest feels cared for from the moment they arrive. You'll also help keep the team running smoothly by managing bookings, answering calls, coordinating daily schedules, and supporting overall spa operations.

We're looking for someone with strong communication skills, sound judgment, and a natural ability to support both guests and team members. Previous experience in a spa, salon, or guest-facing environment is a strong asset.

Key Responsibilities

Welcome guests with warmth and professionalism, setting the tone for their visit Manage appointment bookings and changes using our scheduling system Answer phone calls, emails, and client inquiries clearly and efficiently Process payments, retail purchases, and gift cards accurately Monitor product levels and communicate restock needs to the appropriate team members Keep the front desk and guest areas clean, organized, and calming Collaborate with service providers to ensure appointments flow smoothly Support the daily rhythm of the spa with

good judgment, initiative, and a positive attitude

What We're Looking For

Experience in a front desk, reception, or guest service role Strong organizational skills and ability to multitask in a busy environment

Reliable, calm under pressure, and solutions-oriented

A natural team player who communicates with clarity, empathy, and professionalism

Comfortable taking initiative and leading by example

Tech-savvy with experience using booking systems and Microsoft Office Spa or salon experience is strongly preferred Availability for weekdays, with occasional weekend shifts and one evening per week required

Why Join Us

Be part of a supportive, professional, and high-performing team Work in a beautiful and peaceful spa environment Opportunities to grow and take on more responsibility over time Discounts on services, retail products, hotel restaurant and services
Job Type: Full-time

Pay: $18.00-$25.00 per hour

Expected hours: 35 - 40 per week

Benefits:

Company events Dental care Discounted or free food Extended health care On-site gym On-site parking Store discount Vision care Wellness program
Work Location: In person