Job Description

Pay:? Negotiable

About the Role

Ascend Group is looking for a?reliable and motivated Counter - Front Desk & Warehouse Coordinator?to join our?HVAC wholesale team. This position is ideal for someone who enjoys a mix of customer service, administrative work, and light warehouse coordination.

If you're tech-savvy, detail-oriented, and enjoy keeping operations organized and efficient, we'd love to hear from you!

Key Responsibilities

Front Desk & Customer Service

Greet and assist walk-in customers at the front counter Handle customer inquiries via phone and email professionally and promptly Process orders, returns, and warranty registrations Support the Sales and Order teams to ensure smooth day-to-day operations
Warehouse & Logistics Coordination

Coordinate warehouse activities including receiving, stocking, and shipping Communicate with drivers and suppliers to support daily logistics Maintain a clean, organized, and safe workspace
Administrative Support

Create accounts for new customers and prepare credit reference documents Assist with accounts receivable processes Coordinate training events and confirm customer bookings Support order processing when needed
Requirements

Fluent in English (written and verbal) Valid driver's license and reliable transportation Proficient with laptops, smartphones, and common software applications Minimum of a?college education?(business or related field preferred) Strong communication, organizational, and multitasking skills Positive attitude and team-oriented mindset
Why Join Us?

Supportive and collaborative work environment Opportunities for growth within a growing company
Start Date:?November 1 or till the position is filled

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: 37.5 per week

Benefits:

Casual dress Company events Dental care On-site parking
Licence/Certification:

Class G Licence (preferred)
Work Location: In person