Job Description

What we are about:

MedSpa Partners is a group of North America's leading Medical Aesthetics clinics with the goal of providing world-class client experiences. We aim to allow our partners to achieve their personal and professional aspirations by providing support through a collaborative and inclusive approach.

Our MSP core values are: RESPECT, INNOVATION, COMMUNITY, EXCELLENCE, AGILITY

MSP and SpaMedica are excited to expand its Patient Experience team. Over the past 22 years, SpaMedica has continued to use industry-leading technology to pioneer new, non-invasive aesthetic laser and skincare combinations and therapies, establishing the clinic as Canada's most recognized aesthetic care center. We take pride in the work we do, all under the care of the most devoted, discrete, and experienced team.

What you are about:

You are a highly motivated individual who is?dynamic, has a?passion for people?and the industry. The Patient Experience member has an?uplifting attitude, a strong sense of self?and is always looking to?develop and grow?both personally and professionally. You have a deep?caring and composed attitude?that reflects in your work. You are obsessed with?service excellence. If this description illustrates who you are, check out the hard and soft skills below, and let us know if you want to explore this opportunity.

Do you have what it takes?

Previous reception, front of house or concierge experience (Required)
Previous experience as a Medical Aesthetician Industry
Proficiency in Windows Office, Windows Publisher, Mspa and EMR
Retail Experience (beneficial)
Outstanding communication and client rapport (Required)
Possess a professional demeanor, polished and poised in appearance
Strong Administrative skills
Outgoing and welcoming persona

Responsibilities:

Provide five-star holistic, ethical, and integral care to our dedicated patients, be the welcoming face of the clinic.
Manage the patient registration process, loyalty programs, and Patient management system.
Billing and Invoice management.
Maintain patient flow and wait for room management.
Goods inwards and delivery.
Effect the use of a variety of communication platforms and software.
Work effectively both independently and in teams.
Maintain patient privacy and confidentiality.

What you can expect from us:

MedSpa Partners is committed to offering a family-focused environment based on equality and respect. More specifically, we respect our Team Member's point of differentiation, need for development and we respect each individual voice in the company. We believe that the most successful businesses are those that have a natural, not forced, "people first" culture and in turn, we place value on Team Member learning, career path development, and inclusiveness. As a primary focus in our selection process, we place a high value on attitude and self-awareness to ensure that our team is aligned and well suited to not only be a part of, but further assist in living out our family focused culture.

At MSP, we pride ourselves on offering our dedicated clients a five-star luxury experience and care. As part of the MedSpa Partners Inc. family, we offer the same dedication to our team member's career development, advancement, and satisfaction.

We offer competitive rates and industry incentives.
Extended benefits post probation
Generous staff treatments, procedures, and discounts

Job Types: Full-time, Permanent

Pay: $20.00-$25.00 per hour

Application question(s):

Are you proficient in in Windows Office, Windows Publisher, Mspa and EMR? Do you have previous experience in the Medical Aesthetics industry?
Experience:

Administrative: 1 year (required) Retail sales: 1 year (preferred)
Work Location: In person