Job Description

Front Desk Concierge

Guardteck Security is hiring a Full-Time Security Concierge in Burlington, Ontario.

What you will be doing:

Act as the first point of contact for all residents, tenants, and visitors entering the premises. Provide professional customer service and maintain a welcoming environment. Conduct regular patrols throughout the property to ensure safety and security. Monitor CCTV systems and promptly respond to any irregularities or incidents. Complete and maintain detailed daily logs and incident reports. Assist with access control, visitor management, and emergency response procedures. Maintain clear communication with management, clients, and team members.

Schedule:

Monday to Friday: 1600-0800 hours Saturday and Sunday: 24-hour coverage Shift length: 8-12 hours

What you should have for this position:

Valid Security Guard Licence (Ontario) Minimum 12 months of security experience 2-3 years of concierge experience Experience handling vagrants and intoxicated individuals calmly and safely Strong verbal conflict de-escalation skills Proficient in English (verbal and written) Experience completing high-quality, detailed reports Strong customer service orientation and professional demeanor Comfortable working independently or within a diverse team Strong observation and situational awareness skills


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Guardteck Security is a BC owned and operated security firm providing professional security services across Canada. Founded over 15 years ago on the belief that "Everything and Everyone Matters", Guardteck has become an employer of choice for security professionals with a focus on building people and teams. Our "Safety Through Customer Service Excellence" approach to providing security services has driven our success in the industry. Our strength as a company is built upon the investment in our staff and their growth as professionals. Come be a part of our team and grow with us.


Our core belief is that security is not just a service but a commitment to our communities' well-being and prosperity. This ethos resonates in our inclusive and diverse work culture, which celebrates unique perspectives and skills. Regardless of whether we serve small businesses or large enterprises, we take a holistic approach to our business. We believe that every task is crucial and that each team member plays a vital role in achieving our mission. We take immense pride in being an equal-opportunity employer. We are dedicated to fostering a workplace that is as diverse as the communities we serve. Our goal is not just to fill roles, but to create a space that allows everyone, irrespective of their background, to express themselves and grow.