Front Desk Clerk, Hotel
Pembroke, ON, CA, Canada
Job Description
Education: Secondary (high) school graduation certificate Experience: Experience an asset or equivalent experience
Tasks
---------Register arriving guests and assign rooms Process group arrivals and departures Take, cancel and change room reservations Provide information on hotel facilities and services Provide general information about points of interest in the area Process guests' departures, calculate charges and receive payments Balance cash and complete balance sheets, cash reports and related forms Maintain an inventory of vacancies, reservations and room assignments Follow emergency and safety procedures Answer telephone and relay telephone calls and messages Assist clients/guests with special needs Contact customers to deliver requested wakeup calls Provide customer service
Computer and technology knowledge
-------------------------------------Multi-line switchboard Central reservation system (CRS) Opera
Personal suitability
------------------------Client focus Dependability Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Judgement Organized Reliability Team player
Screening questions
-----------------------Are you available for shift or on-call work? Are you available for the advertised start date? Are you currently legally able to work in Canada? Do you currently reside in proximity to the advertised location? Do you have previous experience in this field of employment?
Health benefits
-------------------Dental plan Health care plan Work Term: Permanent Work Language: English * Hours: 16 to 40 hours per week
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Job Detail
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Job IdJD2690537
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPembroke, ON, CA, Canada
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EducationNot mentioned