Front Desk Agent (part Time)
Ottawa, ON, Canada
Job Description
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We are looking for a Part-Time Front Desk Agent to join our Team!
Shifts will vary (weekdays, evenings, weekends). Must be flexible to work other hours, if needed.
$17.60/hr during 3 month probationary period. $19.56/hr following completion of probationary period.
Duties and responsibilities include, but not limited to:
- Greeting and registering guests (assigning rooms, issuing room keys or cards) as well as taking /confirming reservations
- Contacting Housekeeping or maintenance staff if a Guest reports a problem/ Contact Housekeeping when rooms are vacated
- Collect payment for accommodations and verify credit card at check in
- Review account and charges with Guest at check out
- Arrange taxis, restaurant reservations and tours for Guests as well as answer any inquiries they may have regarding the hotel or directions/recommendations for activities
- Keep records of available rooms
- Address Guest complaints or requests
- Answer all incoming calls and direct them appropriately
Requirements:
- Experience in a hotel setting is an asset but not required
- Exceptional interpersonal and communication skills
- Ability to multi-task
- Bilingual (French and English) considered an asset
Only successful candidates will be contacted.
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Job Detail
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Job IdJD2146299
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationOttawa, ON, Canada
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EducationNot mentioned