Job Description

Exciting Opportunity for a Dedicated and Energetic Individual!

We are seeking a motivated individual for a

long-term, full-time Store Manager

position in our dynamic and growing floral business. While prior experience with flowers is an asset,

comprehensive training

will be provided to the right candidate. This is more than just a job--it's a chance to grow with a company that values passion, creativity, and leadership.

Store Manager - Role Overview

As the

Retail Store Manager

, you will oversee daily operations, lead a team, manage inventory, and ensure outstanding customer service in a floral retail environment. Key responsibilities include order fulfillment, floral design, team coordination, and financial oversight.

Key Responsibilities

Prepare and fulfill floral orders with precision and care. Develop and implement strategies to increase shop sales and profitability. Execute marketing initiatives to promote our brand and seasonal offerings. Monitor inventory and order supplies as needed; minimize waste. Supervise daily floral operations: stocking, ordering, invoicing, and mentoring staff. Maintain a clean, welcoming, and visually appealing store environment. Hire, train, schedule, and manage team members; conduct performance evaluations. Deliver exceptional customer service and build customer relationships. Create floral arrangements, bouquets, wreaths, and displays according to custom requests or in-house designs. Manage payroll budgets and staff scheduling efficiently. Uphold a professional image and a positive, can-do attitude. Work a flexible schedule, including weekends, holidays, and extended hours during peak seasons (Christmas, Valentine's Day, Mother's Day). Comply with all Health and Safety Standards as per the Health and Safety Act.

Requirements

Minimum

2 years of experience

in a similar role within the floral industry Strong understanding of floral design, flowers, and plant care Proven ability to lead, inspire, and manage a team Excellent customer service and communication skills Experience in inventory management and ordering Strong attention to detail and organizational skills Marketing and promotional strategy experience Proficiency in

Microsoft Office and Google Workspace

Bilingual in

English and French

preferred

Additional Information

Store Hours:

Monday-Saturday: 9AM-5PM; Sunday: Closed

Job Type:

Full-time

Schedule:

Day shift

Supplemental Pay:

Bonus pay

Education:

Secondary School (preferred)

Experience:

Retail Management: 1 year (preferred) Floral Experience: 1 year (preferred)

Work Location:

In person
If you're a proactive and driven individual with a passion for floral retail and team leadership,

we'd love to hear from you

. Please submit your resume and a cover letter outlining your relevant experience.

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

On-site parking Store discount
Experience:

Floral: 1 year (preferred) Retail management: 1 year (preferred)
Work Location: In person