Job Description

Beyond Cafe is a family-owned, vintage-inspired cafe in Ottawa, Ontario, known for its 1950s and 1960s home-style decor, which creates a cozy and welcoming atmosphere. It serves quality coffee, tea, homemade soups, sandwiches, salads, and baked goods, with a menu that also incorporates Persian influences like Turkish lattes and traditional drinks. The cafe is also a community hub for studying, socializing, and playing games like chess and backgammon.

Job Overview

We are seeking a dynamic and experienced Assistant Store Manager to join our retail team. The ideal candidate will play a key role in supporting store operations, driving sales, and ensuring excellent customer service. This position offers an opportunity to develop leadership skills within a fast-paced retail environment, contributing to the overall success and growth of the store. The Assistant Store Manager will be responsible for assisting the Store Manager in daily activities, managing staff, and maintaining operational standards.

Duties

Support the Store Manager in overseeing daily store operations, including opening and closing procedures. Assist with recruiting, interviewing, and onboarding new team members. Supervise and motivate staff to achieve sales targets while maintaining high customer service standards. Manage merchandising efforts, including pricing, product placement, and inventory control. Handle cash register operations, including cashiering and cash handling procedures. Oversee payroll processing and ensure accurate record-keeping through bookkeeping and administrative tasks. Implement marketing strategies to promote store sales and brand awareness. Monitor store performance metrics and prepare reports for management review. Ensure compliance with company policies, safety regulations, and quality standards. Provide training and development opportunities for team members to enhance their skills. Assist with budgeting, purchasing, and inventory management to optimize profitability. Maintain effective communication with staff and customers to foster a positive shopping environment.

Experience

Proven supervisory or management experience in retail sales or store management. Strong leadership skills with the ability to motivate teams and manage multiple priorities effectively. Excellent communication skills, including phone etiquette and interpersonal abilities. Proficiency in POS systems, merchandising software, and basic math for pricing and bookkeeping tasks. Bilingual or multilingual skills are a plus to serve diverse customer bases effectively. Experience with recruiting, training & development, marketing strategies, and sales management is preferred. Demonstrated organizational skills with attention to detail in administrative responsibilities such as payroll and budgeting. Ability to handle cash transactions accurately and maintain confidentiality of sensitive information. This role offers a rewarding opportunity for individuals passionate about retail management who excel in leadership, customer service, and operational excellence.
Job Types: Full-time, Part-time, Permanent

Pay: $29.20-$31.71 per hour

Expected hours: 40 per week

Benefits:

Dental care Employee assistance program Life insurance On-site parking Paid time off RRSP match
Work Location: Remote