Job Description

File Quality Reviewer

DEPARTMENT: Quality Control Unit
STATUS: Regular, Full-time
NO. OF POSITIONS: 2
UNION: CUPE Local 387
HOURS OF WORK: 35 hours per week* (Flexible schedule to support work-life balance)
SALARY: $52,121 to $61,252 (2021 rate) per year plus benefits.
APPLICATION DEADLINE: March 19, 2023
CAREER CENTRE: https://www.nwpolice.org/join-nwpd/civilian/

A career in the Quality and Control Unit within the New Westminster Police Department (NWPD), will give you the opportunity to provide our community with the policing services it needs.

The NWPD is a mid-sized police department, with over 200 employees. We are committed to having a professional, diverse, inclusive, healthy and supportive workplace that promotes employee equity, wellness and fulfillment. We are a team of hard-working, friendly people who are focused on doing really good work and serving our community.

The purpose-driven work you\xe2\x80\x99ll be part of
As the File Quality Reviewer, you\xe2\x80\x99ll work as part of a team of data enthusiasts, responsible for the timely review of department files to ensure the requirements are met and the information is accurate. Responsibilities include but are not limited to:

• Quality control police occurrence files in order to ensure that they are complete, clear, and concise as well as adhere to policies/procedures.
• Operate PRIME, CPIC, JUSTIN and related computer programs in your review of data.
• Apply a variety of resources (i.e. Criminal Code of Canada; Provincial Statutes; Uniform Crime Reporting etc.) into your file review.
• Maintain files, documents and other materials/resources as required.
• Liaise with Police Officers to obtain and/or clarify investigative details.
• Process audit results from governing organizations.
• Conduct internal audit on files for accuracy and compliance.
• Provide information and assistance to other staff and partnering organizations regarding departmental procedures and regulations.

What you\xe2\x80\x99ll bring to this role
You will have experience and success in many of the following areas:

• You have completed Grade 12 plus considerable related clerical experience; or direct experience and knowledge of these 5 competencies: adaptability, attention to detail, decision making, team work and time management may be considered.
• You support and promote a diverse, inclusive, healthy and engaging workplace.
• You are a motivated, compassionate and empathetic person with a genuine desire to help others and help us keep our community safe.
• You have the ability to effectively manage one\xe2\x80\x99s time and resources to ensure that work is completed efficiently; work with minimal supervision.

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File Quality Reviewer

• You can demonstrate exceptional attention to detail.
• You have the willingness and ability to adapt to the dynamic needs of the position as well as the Department.
• You have the ability to make routine decisions in accordance with policies and procedures.
• You have the ability to develop and maintain positive working relationships.
• You are able to pass and maintain a security clearance.

What we can offer you

• A career that is challenging and exciting, where your experiences will be different every single day.
• Competitive salary and municipal pension plan.
• Vacation and compressed work schedule to foster a flexible work-life balance.
• Learning and development reimbursement as well as support with opportunities for personal growth and career development, including workshops and online learning.
• Comprehensive extended health and dental benefits, employee and family assistance program, sick leave plan and maternity leave top up to 6 weeks at 95%.
• Access to onsite fitness facility, free staff parking and transit subsidy.
• Supportive leaders and co-workers who care about you and your family\xe2\x80\x99s health and wellness.
• Centrally located in the lower mainland of British Columbia.
• A work environment that gives you the ability to connect one-on-one with our police officers, co-workers and senior leadership team.

Together we will
Work professionally and collaboratively to achieve our goals. We will support you in your role as you maintain the integrity of our department\xe2\x80\x99s data and you exemplify our values by serving everyone in our community with integrity, excellence and compassion. If you find meaning in purpose-led work, and want to make a difference in our community, we invite you to apply to this opportunity.

• The successful applicant must be able to work a 4 day work week of either Monday to Thursday or Tuesday to Friday.

This position works 9.75 hour shifts.

To apply for this position please visit our career centre at https://www.nwpolice.org/join-nwpd/civilian/

To support a workforce that reflects the diversity of our community; women, Indigenous Peoples, racialized individuals, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), persons with disabilities, and others who may contribute to diversity of our workforce, are encouraged to express their interest. New Westminster is on the unceded and unsurrendered land of the Halq\'em\xc3\xa9ylem-speaking peoples. It is acknowledged by the City that colonialism has made invisible their histories and connections to the land. We are learning and building relationships with the people whose lands we are on. We thank all applicants for their interest and advise that only those selected for an interview will be contacted. This position is only open to those legally entitled to work in Canada.

www.nwpolice.org
Education : Secondary (high) school graduation certificate
Experience : Experience an asset