Job Description

Role Summary
Mange the overall schedule and coordination of Backwoods Security Services ensuring we operate with excellence, with an aim to realize our mission. Provide a professional interface with the public, addressing client and employee requirements in a professional and engaging manner. Lead your team to accomplish respective divisional goals. You will be reporting directly to Operations Manager.

Responsibilities

• Manage and develop employee schedule working with Scheduler on a frequent basis, ensure all shifts are being covered, contract obligations are being met and adjustments are made to meet client requests.
• Allocation of security personnel to execute contracts.
• Oversee operations schedule for all projects which includes people, trucks and assets.
• Work with site supervisors to ensure guards are meeting client expectations.
• Regularly work with security staff to improve quality of service and ensure basic expectations are being met.
• Assist in overseeing cost spending and tracking to ensure profit margins are met, and indirect costs are minimized.
• Manage Backwoods Security safety program and ensure it is being fully implemented and assist the HSE Manager with any specific Security HSE requirements.
• Manage equipment assets according to contract needs ensuring company owned assets are utilized first, rentals thereafter. Manage truck maintenance, damage and repairs ensuring minimal cost and maximum operational excellence.
• Oversee and administer and maintain the use of security software.
• Ensure Backwoods HR programs are being fully implemented and engage with HR Manager on any people matters as required.
• Ensure operational efficiencies and continual operational improvement.
• Ensure all contracts are read, understood and being followed as required and project profits are maximized, and clients are satisfied with our services.
• Capable workforce leader, able to provide expertise, best practices, and lead by example.
• Ensure proper guidance is in place to drive decisions to mitigate potential risks that might arise.
• Work will not only take place during conventional business hours, will require some on\xc2\xadcall shifts on a rotational basis and able to assist as required in the event of an emergency.
• Willing to work evenings weekends and holidays as required; and
• Additional and alternative duties that may be changed from time-to-time by the Employer.

Qualifications

• 2+ years supervisory/management experience. Management experience does not have to be security related.
• Minimum, 5 years in a Security/Military/Law Enforcement position.
• Valid and current BC driver\xe2\x80\x99s license.
• Security Worker License preferred
• Must be flexible and willing and work additional hours as required
• Exceptional verbal, written, and presentation skills
• Competency in Microsoft office suite.
• Experience using security reporting software.
• Highly organized, excellent decision-making skills and problem-solving skills
• Knowledge of management principles and skills.
• Leadership experience with excellent interpersonal skills

Key Performance Indicators

• Backwoods mission is fulfilled, indigenous employment goals are met.
• Security program performance \xe2\x80\x93 client satisfaction/retention.
• Ensure contracts are fulfilled, project margins are maximized, division is profitable, and revenue is increased.
• Backwoods safety program is followed, and no one gets hurt.

We thank all applicants for their interest in this position, however only selected candidates will be contacted for an interview.

The above statements are intended to describe the general nature and level of work being performed by the incumbent(s) of this job. They are not intended to be an exhaustive list of all responsibilities and activities required of the position.

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Backwoods Energy Services