Job Description

Overview

We are a busy chiropractic practice that has been in the heart of North East Edmonton. We are looking to add a permanent, front desk staff member onto our team. The ideal candidate will be available to start ASAP, work well under pressure, have a keen eye for organization and multi task effectively.

We are looking for staff that are

long term

, and have a patient focus.

This role is essential in creating a welcoming atmosphere and ensuring the smooth operation of our front desk activities.

Duties

Greet and assist patients as they arrive Manage incoming phone calls and respond to inquiries in a professional manner. Schedule appointments on JANE and maintain an organized flow. Direct billing private insurance . Ensure the front desk area is tidy and presentable at all times. Collaborate with other staff members to ensure seamless service delivery.

Qualifications

Experience utilizing

Jane

is preferable, but not required. Confidence in problem solving and resolution management. Strong organizational skills with the ability to manage multiple tasks efficiently. Proficient in using phone systems and computer applications, including Google Suite/Microsoft. Excellent communication skills, both verbal and written, with a friendly demeanor. Ability to type accurately and efficiently while managing client interactions. A proactive attitude towards problem-solving and customer service excellence
Join us as a Front Desk Administrator where your contributions will be valued, and you will have the opportunity to grow within our organization while providing exceptional service to our clients!

Job Types: Full-time, Part-time

Pay: $17.00-$18.00 per hour

Benefits:

Extended health care
Application question(s):

What is your availability? Please include Monday- Sunday Do you have experience utilizing JANE APP booking? If yes, how long did you use it for.
Work Location: In person