Job Description

Intuitive Rehabilitation Services is on the search for a motivated, professional and outgoing Front Desk Administrator to join the team in our clinics.

We are looking for someone who shares our values of professional integrity, teamwork, positivity, accountability, compassion, continued professional growth and fun.

In our clinics, you will work alongside a team of qualified Therapists (Occupational, Chiropractic, Physiotherapy, Registered Massage Therapy, Psychology and Counselling, Kinesiology, Social Work and Dietitian's) in a full-service rehabilitation clinic offering treatment programs for a variety of injuries from sports, work, home and motor vehicle accident claims. In addition, there may be some community and home based clients.

Why Join Us?

At Intuitive, we are committed to fostering an

inclusive environment

where everyone belongs because we know this is essential to delivering exceptional care and building a great place to work.

We deeply value

work-life balance

and are proud to support both personal and professional growth. Whether it's

ongoing education, employee innovation, or professional development

, we empower every team member to succeed.

Most importantly, we truly

care about our people

. We work hard to create a workplace where you feel valued, have fun, experience collaboration & connection, and actually

enjoy coming to work every day!

Your

Service

Skills

will include:

Ability to provide above and beyond customer service and compassion to clients Efficient and timely communications with clients, therapists, insurance companies, lawyer offices and any third party that conduct business with the clinic Ability to multitask in a fast paced environment. This include the ability to prioritize tasks and ensure efficient services to clients and to therapists Accountability, integrity and honesty Strong organizational and problem solving skills with scheduling and calendar management for a variety of different therapists and client needs
Your

Technical Skills

will include:

Ability and efficiency in operating Mac computers Experience with booking clients on the phone and in person Ability to ensure accuracy related to any duty assigned Understanding of how Accounts Receivable impacts the clinic Ability to learn new computer programs Experience with MSP billing/ EHC billing is an asset Experience with handling referrals from ICBC and other insurance companies Willingness to learn new technical skills Experience with the Jane Scheduling program an asset
Employee

Incentives:

Competitive Wage Comprehensive Extended Health & Dental Benefits Package Paid Lunch Breaks Paid Sick Days Team Social Events And the best part: Getting to work with a super fun and supportive team!
This is a part time position with the potential for full time in the future. Hours of work for this position will vary but will be Monday to Friday between 8:00am - 8:00pm. The odd Saturday for sick/vacay coverage may be needed.

If this sounds like a good fit for you and you would like to join our team, please email your resume and cover letter!

Job Types: Full-time, Part-time, Permanent

Pay: $19.00 per hour

Additional pay:

Overtime pay
Benefits:

Company events Dental care Employee assistance program Extended health care Life insurance On-site gym On-site parking Paid time off Vision care Wellness program
Schedule:

4 hour shift 8 hour shift Monday to Friday Weekends as needed
Application question(s):

I'm interested in learning more about your ideal work position to see how it aligns with our role. Could you please share your preferences regarding hours, compensation, availability, and any other factors that are important to you in a workplace?
Work Location: In person

Application deadline: 2025-06-07
Expected start date: 2025-08-11