Job Description

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Description

Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.

A visionary leader in hospitality, the Executive Housekeeper orchestrates the heart of guest experience--ensuring every room, space, and detail reflects the highest standards of cleanliness, comfort, and care. With a sharp eye for detail and a passion for perfection, they lead dynamic housekeeping teams, optimize operations, and elevate service quality to exceed expectations. From luxury resorts to boutique hotels, they are the driving force behind seamless guest satisfaction, operational efficiency, and team empowerment.
Whether managing large-scale properties or intimate settings, the Executive Housekeeper blends strategic thinking with hands-on leadership, creating environments that feel like home and run like clockwork.#

RESPONSIBILITIES

Ensures all housekeeping duties are carried out in a timely and professional manner to ensure guest satisfaction. Trains and supervises the Housekeeping staff. Assists with scheduling, housekeeping activities, and operations. Performs a combination of tasks to maintain hotel guestrooms and surrounding areas in the housekeeping department. Carries out responsibilities in accordance with the Company's policies, objectives, and applicable government laws and regulations.


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REQUIREMENTS

Must pass a pre-employment background check. Minimum age of 18 years is required to reside in company housing, where available. Must be able to legally work in Canada.

KNOWLEDGE, SKILLS, & ABILITIES

Ability to organize and prioritize work, and maintain attention to time constraints, while working in a team or group environment. Ability to work in a fast-paced environment with multiple tasks and external influences. Ability to work independently with minimal supervision while achieving daily goals. Ability to support and comply with company policies, procedures, and guidelines including support and comply with company health and safety standards. Ability to stand/walk/work on feet for a minimum of 8 hours per day.


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BENEFITS

Travel - FREE CRUISE AFTER YOUR FIRST SEASON! Reward for Referral Program Experience - Of a lifetime! Rewards & Incentives Community Service Employee Activities Professional Growth
HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.#

About Holland America/Princess Alaska-Yukon Land Operations

We're a collaboration of Princess Cruises and Holland America Line, innovators in Alaska tourism and advocates for the environment. We offer guests adventure, comfort, and a variety of lifetime memories--whether sailing past glaciers, cozying up in a wilderness lodge, or spotting a bear from a dome-window rail car.



Our teams participate in HAP's sustainability program, aka "Sustain Alaska & the Yukon", and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment.



We are dedicated to delivering excellent customer service to all guests, coworkers, and vendors and provide a safe workplace for all team members and a safe vacation experience for all guests.



HAP is committed to a diverse, equitable, and inclusive work environment.


The best way to learn more about all of our roles and opportunities is to connect with us on Facebook and Instagram.