Job Description

Company Description

Eataly is the world\xe2\x80\x99s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme \xe2\x80\x93 but all with the same aim... for our guests to:

• EAT authentic Italian food at our restaurants, caf\xc3\xa9s and to-go counters
• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team\xe2\x80\x99s product knowledge

JOB OVERVIEW

An Events and Education Associate is also known as a Storyteller at Eataly.

A Storyteller assists guests with making educated and confident shopping decisions through sharing the stories of the people and places behind Eataly\xe2\x80\x99s products as well as advising on food and beverage pairings. Reports to; Events and Storytelling Manager.

• Responds courteously to guest inquiries regarding availability, usage of products, the range of services, restaurant offerings, classes at Eataly\xe2\x80\x99s Chef\xe2\x80\x99s Table, recipe help and location of products throughout the market
• Listens actively and asks questions to understand guests\xe2\x80\x99 needs and preferences; recommends food and beverage items
• Develops comprehensive knowledge of Eataly\xe2\x80\x99s products through diligent participation in live and video training and active use of Eataly\xe2\x80\x99s product library
• Communicates daily/monthly new information to Eataly teams
• Prepares and executes product tastings and demonstrations
• Interacts with Eataly teams and vendors, passing information on to Eataly\xe2\x80\x99s Buying, Private Events and Public Relations teams
• Assists with events, such as feste and sagre, and tours for guests
• Circulates store regularly to ensure shopping carts are always available in designated areas
• Opens and closes cash till and ensures an accurate accounting of all transactions, collections and disbursements during the work shift
• Performs other duties as required or assigned

Qualifications

QUALIFICATIONS

• High school diploma or equivalent
• Previous retail and/or restaurant experience preferred
• Knowledge of and passion for Italian food and beverage
• Outstanding communication and relationship-building skills
• Outgoing personality and ability to sell
• Intermediate computer skills

JOB REQUIREMENTS

• Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting

Additional Information

Benefits and Perks

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• RRSP
• Bonus program
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!

Eataly is committed to creating and maintaining a workplace that is free from harassment and discrimination under the Ontario Human Rights Code. The Company\xe2\x80\x99s policy is not to discriminate against any applicant or employee on the basis of a prohibited ground enumerated by the Ontario Human Rights Code (e.g. race, colour, creed (religion), place of origin, sex (including pregnancy, gender identity), sexual orientation, age, family status, or disability). Eataly also prohibits harassment of applicants and employees based on any of these prohibited grounds. Eataly welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please advise Human Resources if you require accommodation. Further, it is Eataly\xe2\x80\x99s policy to comply with all applicable provincial and federal laws regarding background and criminal record checks in making hiring decisions.

Eataly