Staff - Union
Job Category
CUPE 2950
Job Profile
CUPE 2950 Salaried - Events & Front House Coordinator
Job Title
Events & Front of House Coordinator
Department
FOH & TIX Support | Chan Centre for the Performing Arts
Compensation Range
$4,768.50 - $5,138.76 CAD Monthly
Posting End Date
August 19, 2022
Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above.
Job End Date
JOB SUMMARY
Under the direction of the Manager, Ticketing and Front of House, the Event and Front of House (FOH) Coordinator is responsible for coordinating the operations of all Front of House services for five venues (Chan Centre, Old Auditorium, Roy Barnett Hall, Telus Theatre, and Royal Bank Cinema). This position supervises a team of hourly staff to efficiently provide a superior level of Front of House related customer service to audience members, and is responsible for creating front of house staff schedules to ensure that all events are adequately staffed to meet operational needs.
This role liaises with clients to determine event related FOH needs, and works with the Manager, Ticketing and Front of House to ensure that all FOH services meet client expectations. Ths position maintains and disseminates accurate event and FOH information, oversees the effective functioning of FOH operations and performs sales reconciliation.
During evening/weekend events or performances may be responsible for the coordination of all FOH aspects of the venue.
ORGANIZATIONAL STATUS
Reports to the Manager, Ticketing and Front of House. Works closely with Chan Centre and School of Music management and staff. Supervises hourly front of house staff (Ushers, Bartenders etc.)
WORK PERFORMED
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