Job Description

This role can be done remotely (within North American time zones) or folks are welcome to work out of our lovely Gastown office in Vancouver!

Quietly is an award-winning, full-service content marketing agency, working across the entire lifecycle of content, from discovery and strategy to production and distribution. Quietly partners with category leaders such as Adobe, Dell Technologies, Goldman Sachs, Herschel, MEC, Sotheby\xe2\x80\x99s International Realty, PwC, and Slack to understand how content drives their business, devising strategies and executing along the way. Quietly is data-driven to our core, developing technology in-house, as well as stand alone products like Insights.

Media fragmentation, changing consumer behavior, the rise of search and social, and the need to avoid commoditization are transforming the practice of marketing and communications. As a Content Manager, Editorial, at Quietly, you\xe2\x80\x99ll get to lead that charge, helping some of the world\xe2\x80\x99s leading brands who are eager to earn attention, instead of simply paying to interrupt.

This is a client-facing role working in collaboration with our Strategy and Client Services teams. Editorial and Content Managers provide creative content leadership to their clients and are responsible for managing all content deliverables on their accounts. You\'ll bring experience from creative agencies or publishing and the confidence to work on completely new types of projects; challenging long-standing assumptions, defending recommendations, and delivering high-value client work for category-leading organizations. You\xe2\x80\x99re as passionate about breakthrough content as you are about editorial consistency and effectiveness\xe2\x80\x94and you have no shortage of great ideas to elevate your clients\xe2\x80\x99 work and help them excel in their categories. You inspire your teammates to raise the bar on every level\xe2\x80\x94from brief to execution\xe2\x80\x94because you fully understand this new experience economy, how and why audience expectations are transcending categories, and where the future is headed for B2C and B2B brands.

You\xe2\x80\x99re looking for the next big challenge, and like us, you have no small plans. Some of the things you\'ll be getting up to:

• Maintain an insightful assessment of what clients need to do to succeed and input on strategic creative content planning
• Translate the client\xe2\x80\x99s business and marketing goals, as well as data points and insights, into strategic content and creative recommendations
• Ensure all content deliverables\xe2\x80\x94including written editorial, designed assets, audio, and video\xe2\x80\x94are of the highest standard, adhere to the the client\xe2\x80\x99s brand guidelines, and match the brand\xe2\x80\x99s voice and tone
• Assemble question sets and conduct interviews with subject matter experts
• Work with Business Development, Client Partners, and Content Team to define project approach and resourcing
• Manage content communications and deliverables from briefing to delivery, ensuring they remain within scope, timeline, and budget
• Demonstrate excellence, maintain professionalism, and foster a culture of collaboration, energy, and excitement on the Content Team
• Identify risks and remove obstacles enabling the Content Team to do their work efficiently and effectively
• Contribute to reviewing and implementing new processes and tools, as well as department goals as assigned
• Support Editors as required
• Work with Strategy and Client Services to conduct research, analysis, and planning
• Work with Business Development to provide input on pitches, estimates, and proposals, as requested
• Research, curate, and share industry news and content that would be valuable across teams

What you\'ll bring:

• An English language maestro; have expert communication skills, a creative, growth mindset and an eye for quality creative
• A critical thinker who is comfortable identifying content opportunities and recommendations
• Experienced in client-facing roles and/or multi-stakeholder management
• Someone with excellent interpersonal skills and a knack for diplomacy
• Highly organized and meticulous, and are able to multitask and manage competing deadlines
• Someone who thrives working in a fast-paced, dynamic environment
• A person who keeps your finger on the pulse of content, publishing, and marketing trends
• A technically knowledgeable person on publishing best practices, including SEO and social media
• Someone who has overseen writers, editors, designers and possibly even video producers

About Quietly

Our headquarters are located in an incredible converted two-storey live-work space with a gorgeous rooftop patio in the heart of historic Gastown. The building and first floor of our unit are accessible spaces.

Don\xe2\x80\x99t meet every single requirement?

Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification in the job posting. As a company committed to diversity and inclusion, if you don\'t check every box but do feel well suited for this role we strongly encourage you to apply. Diversity and inclusion at our company means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person\xe2\x80\x99s talents and strengths.

We also welcome qualified candidates who face barriers to the workforce to apply. If you require support or accommodations throughout the selection process and/or while working at Quietly, please don\xe2\x80\x99t hesitate to reach out to our Head of People & Culture, Parker Bailey, at parker@quiet.ly.