Job Description

We're seeking an experienced and strategic

eCommerce Manager

to lead and optimize the end-to-end customer journey on our Shopify-based DTC platform. This is an exciting opportunity to shape SUKOSHI's digital presence, improve conversion rates, and drive measurable growth.

You'll be responsible for the online storefront, site performance, CRO initiatives, and campaign execution--while also ensuring the online experience aligns seamlessly with our in-store presence. As an

omni-channel retailer

with a growing brick-and-mortar footprint across Canada and the U.S., it's critical that our eCommerce strategy integrates effectively with retail--from inventory visibility and fulfillment to campaign alignment and customer experience.

WHO WE ARE

SUKOSHI is North America's leading destination for trending Asian beauty. Since 2018, we've been curating the best in skincare, makeup, and style. Backed by deep expertise and a passion for discovery, we bring a little bit of beauty, everyday--through thoughtfully selected products, immersive experiences, and personalized guidance.

With community at our core, we prioritize quality, authenticity, and innovation to bring beautiful moments, big and small, closer to you.

Location:

Remote (Canada-based) with occasional visits to our Ontario HQ.

Key Responsibilities

eCommerce Optimization & CRO (35%)

Own and optimize the Shopify storefront--from homepage to checkout. Improve UX across PDPs, navigation, search, and collections to increase conversion rates. Develop and run A/B and multivariate tests to drive continuous site improvement. Implement enhancements directly; coordinate more complex changes with development partners. Monitor site KPIs via Shopify, GA4, and tools like Hotjar. Ensure the digital experience supports and reflects in-store campaigns and merchandising.

Advertising Management (15%)

Oversee landing page testing and optimization for all paid media campaigns. Collaborate with the marketing team on ad performance and creative alignment. Lead A/B testing for ad-to-site performance; manage insights and iteration. Guide analysts who handle performance reporting and upkeep.

Project & Vendor Management (20%)

Act as the lead point of contact for development and marketing tech vendors. Manage briefs, timelines, QA, and implementation for all website updates and technical projects. Own project planning across CRO testing, seasonal updates, site improvements, and vendor deliverables. Coordinate closely with internal teams to align eCommerce priorities with broader business goals.

Merchandising & Campaign Execution (15%)

Collaborate with brand and content teams to bring campaigns to life across digital and retail. Manage product sorting logic, filtering, tagging, and merchandising strategies. Maintain processes for content updates, QA, testing, and CRO pipeline.

Technical SEO (10%)

Ensure the site is optimized for crawlability, performance, and mobile responsiveness. Manage SEO fundamentals such as redirects, indexing, canonical tags, and structured data. Conduct periodic audits and resolve issues proactively; stay current with best practices.

Requirements

5+ years of eCommerce experience, ideally with a Shopify-based DTC brand. Deep understanding of CRO, A/B testing, and data-driven optimization. Familiarity with omni-channel retail and how eComm supports in-store performance. Experience with landing page testing and digital ad performance. Proficiency in Shopify theme management, apps, and basic Liquid/HTML/CSS. Strong project management, QA, and cross-functional collaboration skills. Solid knowledge of SEO fundamentals and site performance best practices.

Preferred Tools & Technical Proficiency

Shopify (Expert) GA4 (Advanced) Hotjar, VWO, or similar (Intermediate) Klaviyo (Intermediate) Liquid, HTML, CSS (Intermediate to Basic) Adobe Suite (Basic) Google Workspace & Microsoft Office Project Management Tools (e.g., Airtable, Asana)
Job Types: Full-time, Permanent

Pay: $70,000.00-$85,000.00 per year

Benefits:

Dental care Extended health care Store discount
Application question(s):

Which trending Asian pop culture communities are you personally interested in?
Work Location: Remote