Job Description

Job Category: Surveillance
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Key Accountabilities:

• Provides leadership and direction to the surveillance operation at the site level on a shift basis; provides input for employee performance objectives and evaluations.
• Assists with the implementation of surveillance operation strategic plans.
• Schedules and supervises employees; assigns shift work assignments.
• Monitors, documents and reports violations, large cash and cash equivalent transactions excluded and elf-excluded guests, and unauthorized access.
• Maintains logs; updates records; stores records securely for evidence purposes.
• Monitors, documents and reports on the condition of surveillance facilities and equipment; maintains a preventative maintenance schedule.
• Reviews special investigation results or requests as directed; provides reporting.
• Liaises and communicates effectively with all appropriate operational departments.
• Develops and cultivates strong working relationships with all stakeholders: guests, ownership and employees.
• Ensures compliance with licensing laws, health and safety and other statutory regulations.
• Performs other duties as assigned or directed.
• Exceptional verabl and written communication skills
• Proactive and solution-oriented skills with strong problem-solving, and conflict resolutions skills
• Knowledge of computer applications - MS Word, Excel, Access, Power Point
• Ability to exceed internal and external customer expectations through timely, effective and service oriented communication

Education and Qualification Requirements:

• Post Secondary education in criminology or suitable combination of education and experience an asset
• Minimum 5 years of surveillance and/or security experience; minimum 2 years supervisory experience; gaming experience preferred.
• Responsible Liquor Service Certification where required.
• Ability to exceed internal and external customer expectations through timely, effective and service oriented communication.
• Proficient knowledge of computer software (Word, Excel, Power Point, Adobe, Autocad)
• Ability to successfully obtain a Category 1 Gaming License with the Alcohol and Gaming Commission of Ontario

Work Environment Considerations:

• Secure back office environment, sitting for long periods of time, watching footage for long periods of time, non-traditional work hours

Special Working Conditions:
As a publicly traded company our reputation is of paramount importance. As such, we will conduct our business in an ethical and professional manner. Every team member will be obliged to understand and follow all of the policies outlined in Great Canadian's Corporate Ethics and Conduct Manual and will disclose any irregularities or wrongdoing in accordance with the Company's Whistleblower Policy. The Company is committed to sound internal control policies and practices. Every team member will follow the internal control practices required of their position and department.
Compliance Requirements:
Every team member must comply with all requirements of the Corporate Ethics and Conduct Manual and with all other corporate policies as communicated. Every team member will be familiar with the business process documentation and internal control objectives related to their position and how their job description aligns with specific internal control activities for which they are responsible. Every team member must adhere to all Company and regulatory policies as they relate to functions of the position.
Licensing and Certification Requirements:
Permanent employment may be dependent upon the authorization and continued approval of the Provincial/State Regulatory Bodies. New employees may be required to complete an application and, if required, will begin work only after regulatory approval is granted. Existing team members will reapply as necessary, and continuing work will be dependent upon successful reapplication. For positions that require additional certification, the appropriate level of certification will be maintained.
About Us:
GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.
Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of ~8,000 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.
Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.
Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.
What's in it for you?

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We provide you with the tools and technology needed to delight your clients!
• You'll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
• Freedom to Innovate: supports new and better ways to be successful.
• Be your Authentic Self: environment that values diversity as a source of strength.
• This isn't your typical "corporate" job. We work hard and we have fun!

The only thing we don't play games withxe2x80xa6..is your career!
Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.
Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.
Please note that due to the volume of applications, only those under consideration will be contacted for an interview.
Thank you for your interest in Great Canadian Entertainment!