Job Description

This position requires the successful candidate to work out of the head office in Saint John with the option to work two to three days virtually. The team at WorkSafeNB is passionate about promoting health and safety in New Brunswick workplaces. We strive to make New Brunswick the safest place to work. However, injuries do occur, and when they do, we are committed to providing caring recovery and return to work services, benefits, and compensation to injured workers and their families. Culture is the heartbeat of the organization. The stronger it is, the further we go! Selected by our employees, our WorkSafeNB values shape our culture. We put our values of Accountability, Collaboration and Trust into ACTion. We demonstrate accountability by taking pride in and ownership of our work so we can take care of our clients and other New Brunswickers. Through collaboration, we build strong partnerships and innovate to achieve better outcomes. Trust guides our organization; we lead and listen with empathy and embrace diversity, inclusion and belonging. These ACTions shape us. WorkSafeNB is accepting applications for a permanent full-time position of Document Processing Clerk. Hours of work are 35 per week, 7 per day. Organization hours are Monday to Friday 8:00-5:00 PM. Reporting to the Team Lead, Document Processing, you will perform the necessary daily functions and tasks associated with the processing of incoming, outgoing, and internal correspondence/mail for WorkSafeNB clients and employees. Your key areas of responsibility include:

• Preparing and scanning documents for electronic imagining.
• Coding and indexing source documents for the purpose of identification within an electronic file and to ensure data accuracy as it relates to the job function.
• Ensuring that corrections and the transfer of documents from one master claim file to another are carried out according to standards.
• Creating and registering new claims through proper identification and data entry.
• Expediting missing information on source documents.
• Ensuring imaged documents meet the required standards and to take appropriate action when the standards are not met.
• Providing back up for WorkSafeNB\'s mailroom.
• Searching and retrieving microfilm files upon request.
• Providing back up for claims inquiry toll free line.

You embrace our Core Competencies:

• Accountability
• Collaboration
• Adaptability
• Client-Focused Service

You as the ideal candidate must possess the following qualifications:

• A high school diploma as a minimal educational requirement.
• Knowledge of MS Software particularly MS Word.
• Must have proficient typing abilities.
• Excellent communication skills.
• Knowledge of medical terminology, experience in operating electronic office equipment, and knowledge of filing systems is an asset.

Written and spoken competency in English and spoken competency in French is required. Pay Scale $40,517.01 to $47,861.27. You will start with a base pay of $40,517.01 (Step 1) of the pay band for the position appointment. Your primary workspace will be at head office in Saint John, with two to three days virtually to perform specific tasks and the occasional expectation of in person meetings. For these reasons, working from outside the province or country is not permissible. WorkSafeNB offers a competitive annual salary with excellent benefits, including:

• Comprehensive benefits package (health, dental, life insurance and LTD insurance)
• Pension plan (New Brunswick Public Service Pension Plan)
• Competitive vacation and leave benefits
• Enhanced opportunities for professional development

If you are interested in pursuing this opportunity with WorkSafeNB, please apply online at www.worksafenb.ca by December 1, 2023. We thank all those who apply however only those selected for further consideration will be contacted. For more information about WorkSafeNB, or this and other employment opportunities, please visit our website at worksafenb.ca.