Job Description

The Document Management Clerk is responsible to process data from incoming documents to the claim and employer account records on the electronic file.

Job Duties:

Opens, sorts and directs mail and faxes including calling external stakeholders (claimants, employers, medical professionals, etc.) if information is unreadable or incomplete.

Scans and indexes documents with claim numbers into Emerge. This includes verifying correct claim number, date of accident and injury. The documents are then directed to the appropriate department or individual for review and processing.

Picks up and delivers physical claim and employer files on scheduled daily basis.

Utilizes the Optimal system to ensure that mail and faxes for the employers are placed on the firm files and directed to the appropriate department for processing.

Performs physical maintenance of claim and employer account files including organizing and purging information using established retention guidelines.

Liaises with off-site facility for storage and retrieval of claim and employer files and/or scanned claim documentation.

Reviewing & reconstituting of Claim File, Employer File and financial information that are stored on microfilm. Performing check backs to locate claim, employer and financial information on microfiche

Prepares and stores miscellaneous claim media in Corporate Records. This documentation includes DVD\'s and CD\'s of MRI, CT Scans, X-rays, and photos of bodily injury sites.

Performs other related duties as assigned.

Qualifications:

Completion of Grade 12

Minimum 4 months of related work experience in a customer service environment

7,000 numeric keystrokes per hour (less than 5% error rate)

Ability to use a personal computer and software (Word and Excel) n a Windows environment

Keyboarding proficiency required to accurately enter and query data

Ability to communicate effectively

Ability to organize workload to meet deadlines

Ability to lift/carry heavy objects weighing up to 50 lbs

Ability to work independently and in a team environment

General knowledge of scanning and indexing technology, would be an asset

Ability to communicate proficiently in both official languages (English & French) is an asset, but is not required

Additional Information:

12-Month Term

The WCB recognizes that individuals may face barriers that hinder their full and equal participation in the workplace, and is committed to providing reasonable accommodation to all employees and candidates who are or may be disabled by one or more barriers in the workplace. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Ability to communicate proficiently in both official languages (English & French) is an asset.

A satisfactory criminal record check and verification of education will be required for the successful candidate.

You may be asked to demonstrate your ability through competency-based interviewing and/or testing.

About WCB:
The Workers Compensation Board promotes safety and health in Manitoba workplaces and aims to help prevent and reduce the occurrence of workplace injuries and disease. Working with its partners, the WCB promotes safe and healthy workplaces, facilitates recovery and return to work, provides compassionate and supportive compensation services for workers and employers, and ensures responsible financial stewardship.

WCBdoes encompasses what it means to work at the WCB. The WCB is proud to have employee benefits and programs that support financial and personal security, foster health and well-being, encourage involvement and support growth as an individual and member of the WCB community. The four categories of WCBdoes include: Security, Wellness, Engagement and Growth.

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The Workers Compensation Board of Manitoba is a mutual workplace injury and disability insurance agency funded by employer premiums. We are here to insure and support safe and healthy work and workplaces. We put workers and employers at the centre of all we do. We provide them with valued services for injury prevention, compensation and return to health and work while maintaining system integrity.

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The Workers Compensation Board of Manitoba is a mutual workplace injury and disability insurance agency funded by employer premiums. We are here to insure and support safe and healthy work and workplaces. We put workers and employers at the centre of all we do. We provide them with valued services for injury prevention, compensation and return to health and work while maintaining system integrity.

Workers Compensation Boards of Manitoba