Job Description

AM Dispatcher / Operations Administrative Assistant

The AM Dispatcher / Operations Administrative Assistant ensures the smooth operation of school bus runs while delivering outstanding customer service to driving staff, schools, parents, and the public. This role involves day-to-day communication with stakeholders and requires exceptional organization, communication, and problem-solving skills.

Working Conditions:

This is a full-time position working Monday through Friday, from 6:00 am to 2:30 pm.

Wage:

$28.50 per hour

Key Responsibilities:

Monitor and manage bus routes, including creating or adjusting schedules using Bus Planner Software and knowledge of Whitehorse/Yukon Distribute schedules, update drivers, and maintain attendance sheets Communicate route vacancies to relevant departments Serve as a liaison between schools, parents, and Standard Bus Contracting to address inquiries and resolve concerns promptly and professionally Morning dispatching of school buses in collaboration with the operations team Attend meetings with EDU, school boards, and committees as required

Knowledge and Skills Required:

Proficient in Microsoft Office Suite Strong map-reading skills with excellent knowledge of Whitehorse and Yukon road systems, schools, and community locations A Class 2 driver's license is considered an asset Excellent phone etiquette and strong interpersonal and communication skills Ability to manage multiple tasks simultaneously and perform well under pressure
Job Types: Full-time, Permanent

Pay: $28.50 per hour

Expected hours: 40 per week

Benefits:

Company events Employee assistance program On-site parking
Flexible language requirement:

French not required
Schedule:

Day shift Monday to Friday No weekends
Work Location: In person