Job Description

Job Summary

We are seeking a detail-oriented and proactive Dispatcher/Office Assistant to join our dynamic team. The ideal candidate will play a crucial role in supporting daily operations by managing Tow Book calls and various administrative tasks. This position requires strong communication skills, proficiency in data entry, and familiarity with transportation management systems. The Dispatcher / Office Assistant will contribute to the efficiency of our job, applicant tracking.

Responsibilities

Dispatch Towing calls to tow truck drivers via Towbooks Provide administrative support to the office team, ensuring smooth daily operations. Perform data entry tasks accurately and efficiently, maintaining up-to-date records. Communicate effectively with team members and external partners regarding Security, Forestry, First Aid and Wildlife jobs. Assist in managing towing management systems, including Tow Books. Handle multi-line phone calls with professionalism, demonstrating excellent phone etiquette. Support the team in coordinating proposal writing, and pre-qualifications for job applicants and document retention. Filing, Scanning, naming and saving documents to a cloud system.

Experience

Previous experience as an Office Assistant or in a similar administrative role is preferred. Familiarity with towing management systems such as Tow Books is a plus. Understanding of Outlook, Excel, OneNote and OneDrive. Understanding of Sitedocs and Adobe. Familiarity with the 24 hour clock would be an asset. Strong data entry skills with attention to detail are essential. Excellent communication skills, both verbal and written, are required. Ability to work collaboratively within a team environment while managing multiple tasks effectively. Fluent in English Language (written and speaking)
Join us as we strive for excellence in our operations while fostering a supportive work environment!

Job Type: Full-time

Pay: $19.00-$23.00 per hour

Benefits:

Casual dress Dental care Extended health care Life insurance On-site parking Vision care
Work Location: In person