Job Description

Overview: The Company:
OSL (Outsourced Sales Leadership) was established in 2012 in Mississauga, Ontario, to provide clients with customized designed sales solutions in retail, direct sales, merchandising and customer acquisition. It’s an exciting time to be at OSL Retail Services, working for a people focused company that’s at the top of its game. The momentum we’ve generated in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our employees that is pushing us to new heights. And we’re on the lookout for talented people who share our vision and values and want to join us in this journey. At OSL, our culture is our foundation. Passionate employees, great customer service and long-term relationships are all built upon that foundation. We value people, passion, honesty, respect, and integrity.
Position Overview
This position is responsible for providing disability and leave management services for medical accommodation requests - Workplace Safety Insurance Board (WSIB), Worker’s Compensation Board (WCB) claims, Short-term Disability (STD) claims, and Long-term disability (LTD) claims with a focus on early and safe return to work for all programs across North America.
Responsibilities

• Extended Absence and Disability Case Management
• Assess, process and adjudicate occupational injury leave claims with WSIB/CNESST/WCB non-occupational injury leave claims (e.g. STD/LTD), personal leave. Investigate and elevate more sensitive matters to supervisor for guidance and support.
• Day-to-Day contact with the corresponding worker compensation boards case managers, payment specialists, and return to work specialists. (WSIB, CNESST, WCB NL/NB/NS/PEI)
• Design, offer and execute return to work programs for employees returning from occupational and non-occupational injury or illness.
• Schedule and attend return to work meetings and hearings via phone or in person as required.
• Manage personal extended leave of absence tracking and return to work activities.

Leaves - Workplace Injuries Management

• Injury investigation: phone calls with employees and managers.
• Reporting the accident to the appropriate provincial worker’s compensation board: (WSIB, CNESST, WCB NS, Work Safe NB, Workplace NL, WCB PEI)
• Daily communication with those workers' compensation boards, employees, and managers to follow up on their files.

Job Requirements

• 1 year administrative experience preferably in the HR field.
• Post-Secondary education in Human Resources, Occupational Health, and Safety, designation preferred or equivalent work experience
• Experience with workplace investigations, inspections, and job hazard analysis
• Understanding of current provincial legislation, Codes of Practice, Bulletins, and other safe work practice requirements and recommendations.
• Experience in writing and implementing specific work procedures and conducting customized training programs
• Computer literacy in MS Office (Word, Excel, PowerPoint)
• Ability to anticipate, recognize and respond to problem situations
• Demonstrated tact and diplomacy skills and the ability to handle confidential matters with discretion
• Excellent interpersonal skills and communication skills, especially strong writing skills
• Ability to work independently and in a team environment

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
• This position requires the ability to occasionally lift office products and supplies, up to 20 pounds, occasional day and overnight travel to other offices (5%-10% travel).

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply.