Director, Transformation

Toronto, ON, Canada

Job Description

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You are as unique as your background, experience and point of view. Here, you\xe2\x80\x99ll be encouraged, empowered and challenged to be your best self. You\'ll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you\'ll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world. : Role Summary Reporting to the AVP, Corporate Risk \xe2\x80\x93 Digital Innovation, with matrix reporting to Compliance, Internal Audit AVPs, the role will actively lead the Corporate Risk management, Enterprise Compliance, and Internal Audit (RCIA) Archer program to achieve GRC integration between the functions in three aspects: vision execution, operational alignment, technology implementation oversight, and deployments management. The RCIA functions have adopted Archer as our GRC (Governance, Risk and Controls) tool. While Archer is employed by each function to achieve their own mandate, a unique opportunity exists to use Archer for further alignment or integration of various Risk, Compliance, and Internal audit on common elements for a greater consistency and ease of use by the functions and the businesses. The role provides a unique opportunity to interact with senior level RCIA management and further enhance essential capabilities in RCIA What will you do?
  • Lead the RCIA Transformation by building, sustaining, and evolving the Integrated Risk Management Program into the new Integrated Risk Management (IRM)/Governance Risk Compliance (GRC) tool, with the support of the AVP\xe2\x80\x99s accountable in each of Risk, Compliance, and Internal Audit.
  • An initial priority is to direct and manage planned RCIA synergy opportunities in the IRM/GRC, as well as provide ongoing support to the global RCIA teams on key transformational changes.
  • Coordinate and run the governance of the RCIA Program and corresponding resource and budget management.
  • Adopt a digital mindset to analyze and challenge current processes and drive outcomes by working with technical experts to realize benefits from optimization.
  • Manage multiple, simultaneous priorities through developing project plans and monitoring/ reporting/ influencing traction to ensure implementation is completed on time and within budget
  • Coordinate and review business requirements, solicit feedback, and ensure the project meets the RCIA stakeholders\xe2\x80\x99 needs
  • Liaise with multiple teams and lead communications and relationships to facilitate smooth delivery
  • Develop partnerships and co-ordinate with Sun Life Technology teams and third parties (vendors, outsourcing providers, consultants\xe2\x80\xa6) to ensure consistent and coordinated solutions are implemented
  • Make significant contributions to change management to help implement innovative solutions and drive toward achievement of common goals
Knowledge and practices
  • Support RCIA leaders on enhancing process efficiency, education and training, communication, and annual planning of Archer programs
  • Oversee Archer system maintenance including upgrades, outages, and monitoring
  • Work with the RCIA technical leads, Sun Life Technology teams and third parties to strengthen and implement change management protocols and practices
  • Review Archer performance monitoring results periodically to recommend changes to tools, data and processes and assist with implementing the changes
  • Own the role of point person to assist RCIA with cross-function day-to-day challenges in using Archer
  • Be curious and explore different approaches in the industry to be able to compare current practices with a continuous improvement mindset
  • Proactively identify opportunities for efficiency gains through GRC tools / approaches and collaboration with RCIA global teams
What do you need to succeed?
  • 5 to 8 years of experience managing delivery of transformation program or alternatively multiple projects as part of a larger program where multiple stakeholder provided input(s) and direction towards time sensitive deliverables
  • Good understanding of technology/ software change management practices
  • Ability to team well with peers and to build and maintain relationships with all employee levels
  • Quantitative, analytical, and problem-solving skills
  • Strong verbal and written communication skills to effectively communicate with executive level stakeholders.
  • Demonstrated ability to effectively influence key players, and build and maintain relationships
  • Ability to manage complexity, deal with pressure and resolve conflicts
  • Significant experience in presenting to senior level audiences
The following would be an asset:
  • Working knowledge of key GRC or IRM systems is a must, e.g., Archer, MetricStream, Refinitiv
  • RCIA - Good understanding of Risk, Compliance or internal audit practices and standards, process design and regulatory requirements is an asset
  • Knowledge of data visualization principles and software (e.g., Tableau)
What\'s In It For You?
  • Competitive salary and bonus structure influenced by market range data
  • 20 days vacation per year and an innovative sabbatical program
  • Great Place to Work\xc2\xae Certified in Canada and the US - 2022
  • Great Place to Work\xc2\xae award for Best Workplaces for #HybridWork - 2022
  • Flex hours and Flexible hybrid work model including in-country work-from-home if you prefer. #LI-Hybrid #LI-Remote
  • A friendly, collaborative and inclusive culture
  • Being part of our Analytics community, where we share best practices and broaden skill-sets
  • Flexible Benefits from the day you join to meet the needs of you and your family
  • Pension, stock and savings programs to help build and enhance your future financial security
  • Fitness and wellness programs that help you balance work and life and enjoy a healthier lifestyle
The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results. Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds. Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to thebrightside@sunlife.com. At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs. We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted. Salary Range: 105,000/105 000 - 165,900/165 900 Job Category: Advanced Analytics Posting End Date: 26/03/2023

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Job Detail

  • Job Id
    JD2128469
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Toronto, ON, Canada
  • Education
    Not mentioned